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Communication for the Workplace

Communication for the Workplace - 01 edition

ISBN13: 978-0538723220

Cover of Communication for the Workplace 01 (ISBN 978-0538723220)
ISBN13: 978-0538723220
ISBN10: 053872322X
Cover type: Hardback
Edition/Copyright: 01
Publisher: South-Western Publishing Co.
Published: 2001
International: No

List price: $119.50

Communication for the Workplace - 01 edition

ISBN13: 978-0538723220

Thomas L. Means

ISBN13: 978-0538723220
ISBN10: 053872322X
Cover type: Hardback
Edition/Copyright: 01
Publisher: South-Western Publishing Co.

Published: 2001
International: No
Summary

Communication in the Workplace connects students with the workplace like no other communications resource on the market. This text addresses the essential writing, speaking, and listening skills needed for success in today's workplace. This is a basic level business communication text.

Table of Contents

1.Communicating in Your Life.
2. Communicating in a Diverse Workplace.
3. Nonverbal Communication.
4. Writing Style.
5. Writing Memos and E-Mail.
6. Writing Letters to Your Clients and Customers.
7. Researching and Using Information.
8.Developing and Using Graphics and Visual Aids.
9. Writing Reports: A Complex Process Made Easy.
10. Writing Formal Reports and Proposals.
11. Technical Communication.
12. Presentations and Meetings.
13. Communicating with Customers.
14. Employment Communication.
15. Interviewing Skills