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Conducting Tours

Conducting Tours - 2nd edition

ISBN13: 978-0827374713

Cover of Conducting Tours 2ND 96 (ISBN 978-0827374713)
ISBN13: 978-0827374713
ISBN10: 0827374712
Edition: 2ND 96
Copyright: 1996
Publisher: Delmar Publications
Published: 1996
International: No

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Conducting Tours - 2ND 96 edition

ISBN13: 978-0827374713

Marc Mancini

ISBN13: 978-0827374713
ISBN10: 0827374712
Edition: 2ND 96
Copyright: 1996
Publisher: Delmar Publications
Published: 1996
International: No
Summary

Written in an engaging, easy-to-read style, Conducting Tours offers students practical information for careers as tour guides. It also provides valuable insights into the tour process for other travel professionals. Beginning with basic information on escorting and tour planning, the text moves into increasingly complex subjects, including cross-cultural sensitivities, group behavior, diplomacy and dealing with emergencies. The text also discusses how to plan, price and market a tour, and includes useful information on finding a job as a tour professional. Illustrated and reinforced with application activities and case studies, Conducting Tours gives students a thorough introduction to this exciting and enjoyable career!

Benefits:

  • learning and retention are enhanced by the easily accessible and highly engaging writing style
  • concepts are visually reinforced by numerous photos, graphics, charts
  • readers get a real-world perspective through case studies, professional profiles, and new coverage of legal and ethical issues
  • lessons are reinforced through the use of creative activities and exercises in each chapter
  • valuable resources include a glossary of terms and a newly added list of key organizations

Author Bio

Mancini, Marc : West Los Angeles College

Dr. Marc Mancini is one of the travel industry's most popular speakers on sales and geography. His seminars draw up to 1,000 attendees, and his consulting skills have served such pace-setting comapnies as American Express, Lufthansa, American Airlines, and the Carlson Group. He was the principle designer of CLIA's new certification and training programs. He had also produced six destination and training videos. Dr. Mancini is currently a Professor at West Los Angeles College in Los Angeles, California.

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Cover of Conducting Tours : A Practical Guide 3rd edition

Conducting Tours : A Practical Guide - 3rd edition

ISBN13: 978-0766814196
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