Summary: For Alternative Dispute Resolution courses and Conflict Resolution courses.
Filling a void in the market, Conflict Diagnosis and Alternative Dispute Resolution uses the innovation of the Conflict Diagnosis concept to provide an in-depth appreciation of ADR processes. The survey takes a true developmental- and social-psychological perspective on the interdisciplinary topic of dispute resolution and prefaces descriptions of mediation, arbitration and other pr ...show moreocesses with a comprehensive exploration of the theoretical and empirical basis for understanding their uses, misuses, indications and counterindications. The text's compelling presentation provides students with a thorough and complete approach to understanding the psychological dimensions of conflict, provides guidelines for evaluating and developing strategies and tactics to address interpersonal conflict, and provides a comprehensive survey of ADR processes, including a strong treatment of legal issues.
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