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Conflict Diagnosis and Alternative Dispute - 2nd edition

by Laurie S. Coltri

Conflict Diagnosis and Alternative Dispute (ISBN10: 0135064066; ISBN13: 9780135064061)
ISBN13: 978-0135064061
ISBN10: 0135064066

Summary: Now in paperback, this book addresses the rapidly evolving field of Alternative Dispute Resolution in a manner ahead of its time. Taking a cross-disciplinary approach, it explains the cognitive, social, organizational and developmental psychology theories that influence ADR and its approaches. From mediation to arbitration to hybrid processes, it helps students understand the strengths and weaknesses of the many varieties of ADR, and why various approaches succeed or ...show more fail. This edition includes streamlined coverage of conflict diagnosis, increased treatment of non-adversarial, facilitative forms of dispute resolution, and the latest legal and ethical trends impacting the field.

For human resources personnel, dispute resolution system designers, trainers and ombuds, as well as ADR neutrals and neutrals-in-training ...show less

Edition/Copyright: 2ND 10
Cover: Paperback
Publisher: Prentice Hall, Inc.
Published: 06/11/2009
International: No

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