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Consultant's Craft Improving Organizational Communication

Consultant's Craft Improving Organizational Communication - 2nd edition

ISBN13: 978-0312248246

Cover of Consultant
ISBN13: 978-0312248246
ISBN10: 0312248245
Cover type:
Edition/Copyright: 2ND 01
Publisher: Bedford Books
Published: 2001
International: No

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Consultant's Craft Improving Organizational Communication - 2ND 01 edition

ISBN13: 978-0312248246

Sue Dewine

ISBN13: 978-0312248246
ISBN10: 0312248245
Cover type:
Edition/Copyright: 2ND 01
Publisher: Bedford Books

Published: 2001
International: No
Summary

Practical advice on common organizational conflicts and situations. An application-oriented approach illustrates the relevance of theoretical knowledge through examples and case studies, effectively eliminating the barrier between the theory and practice of organizational communication.

Takes students from the identification of problems to the assessment of solutions. The Consultant's Craft shows students how to identify problems within an organization, plan their resolution, persuade management to accept a plan, implement that plan, and finally explains how to assess the effectiveness of the solution.

Offers uniquely detailed coverage of the role of interpersonal relationships. More than any other text, The Consultant's Craft examines the impact of interpersonal relationships, including office romances, on communication in the workplace (Chapter 19, "Helping Clients Manage Personal and Professional Relationships at Work.").

Assessment tools allow students to experiment and grow familiar with the tools of the trade. The Consultant's Craft has checklists, evaluation forms, and questionnaires that students can use to evaluate and improve their own communication skills and develop in-class demonstrations.

Author Bio

DeWine, Sue : Ohio University Eastern Campus

Sue DeWine is Professor or Organizational Communication at Ohio University and former Director of the School of Interpersonal Communication for eleven years. She is author or co-author of seven books and over 50 publications and book chapters on interpersonal relationships at work, training and consulting. She is currently writing Misunderstandings at Work with Dan Modaff (2000). Sue has been a consultant for over 25 years with Fortune 500 companies, government agencies, associations, and academic institutions.

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