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Consulting Process in Action - 2nd edition

Consulting Process in Action (ISBN10: 088390201X; ISBN13: 9780883902011)
ISBN13: 978-0883902011
ISBN10: 088390201X

Summary: A how-to guide for consultants Learn to:
  • Recognize the phases in consulting
  • Cope with ethical dilemmas
  • Assess and evaluate your projects
  • Consult in internation settings
  • Facilitate change...and much more!
Here is the accumulation of 35 years of work of two men who have helped shape the training and development field. Teachers, trainers, consultants, and continual learners
themselves, the authors share their repertoire of concepts, strategies, and techniques. The authors identify the six phases of almost any consultant-client working relationship:
  • Engaging in initial contact and entry
  • Formulating a contract and establishing a helping relationship
  • Identifying problems through diagnostic analysis
  • Setting goals and planning for action
  • Taking action and cycling feedback
  • Completing the contract
This book emphasizes the role of the consultant?internal or external?in an organizational setting. You'll learn to recognize the most appropriate, effective, and credible route to solving almost any consulting conundrum. You'll use every chart, checklist, and reference in this work to improve your own job performance. You might call yourself a consultant. You might not. Regardless, you'll find yourself better equipped for any business interaction when you have this book at your side.
...show more
Summary: A how-to guide for consultants Learn to:
  • Recognize the phases in consulting
  • Cope with ethical dilemmas
  • Assess and evaluate your projects
  • Consult in internation settings
  • Facilitate change...and much more!
Here is the accumulation of 35 years of work of two men who have helped shape the training and development field. Teachers, trainers, consultants, and continual learners themselves, the authors share their repertoire of concepts, strategies, and techniques. The authors identify the six phases of almost any consultant-client working relationship:
  • Engaging in initial contact and entry
  • Formulating a contract and establishing a helping relationship
  • Identifying problems through diagnostic analysis
  • Setting goals and planning for action
  • Taking action and cycling feedback
  • Completing the contract
This book emphasizes the role of the consultant?internal or external?in an organizational setting. You'll learn to recognize the most appropriate, effective, and credible route to solving almost any consulting conundrum. You'll use every chart, checklist, and reference in this work to improve your own job performance. You might call yourself a consultant. You might not. Regardless, you'll find yourself better equipped for any business interaction when you have this book at your side. ...show less

Edition/Copyright: 2ND 86
Cover: Print On Demand
Publisher: Pfeiffer Co.
Published: 11/24/1994
International: No

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