EVERYDAY FREE SHIPPING on $25 & up - Excludes marketplace items & rentals.
EVERYDAY FREE SHIPPING on $25 & up - Excludes marketplace items & rentals.
EVERYDAY FREE SHIPPING on $25 & up - Excludes marketplace items & rentals
Search
Coward's Guide to Conflict : Empowering Solutions for Those Who Would Rather Run Than Fight

Coward's Guide to Conflict : Empowering Solutions for Those Who Would Rather Run Than Fight - 03 edition

ISBN13: 978-1402200557

cover of Coward
ISBN13: 978-1402200557
ISBN10: 1402200552
Cover type: Print On Demand
Edition/Copyright: 03
Publisher: Sourcebooks, Inc.
Published: 2003
International: No

List price: $19.99

etextbook
$14.99
Save $5.00 (25%)


More Shipping Options

Coward's Guide to Conflict : Empowering Solutions for Those Who Would Rather Run Than Fight - 03 edition

ISBN13: 978-1402200557

Timothy E. Ursiny and Inc. Sourcebooks

ISBN13: 978-1402200557
ISBN10: 1402200552
Cover type: Print On Demand
Edition/Copyright: 03
Publisher: Sourcebooks, Inc.

Published: 2003
International: No
Summary

You're not the only one out there who hates conflict. From the corporate bully to the passive-aggressive employee to the demanding spouse, there are people in our lives who cause us frustration and anger every day. If you're like the rest of us, you'll avoid them at all costs. Success coach Dr. Tim Ursiny shows us that, yes, conflict can be a good thing, and facing up to it can lead to fantastic results! The Coward's Guide to Conflict gives strength, techniques, motivations and challenges to the people who need it most. With an open, step-by-step approach, it shows you how to prepare, maintain your integrity and work toward resolution. Interactive exercises and examples from both the workplace and home will coach and motivate you to effectively deal with all types of conflict situations, with results that empower and really work! --Make conflict less frightening...quickly! --Avoid the top 10 mistakes made when dealing with upset people --Build your knowledge, skills and confidence --Discover the 5 communication styles we all use to face conflict 'If you are a coward like me when it comes to conflict, then this book could be perfect for you. I now appreciate the need for conflict, and I am getting even better at dealing with it.' 'Ken Blanchard, Coauthor, The One Minute Manager and Whale Done!

Table of Contents

Introduction

Section I: You're Not the Only One Out There Who Hates Conflict

Chapter 1: Take the Coward Test
Chapter 2: Seven Choices You Can Make In Conflict
Chapter 3: The Top 10 Reasons People Avoid Conflict
Chapter 4: Why Change-

Section II: How to Motivate Yourself to Deal with Conflict

Chapter 5: The Secret for Motivating Yourself to Face Conflict
Chapter 6: Confronting Your Fear One Step at a Time
Chapter 7: How to Make Conflict Less Frightening--Quickly
Chapter 8: How Your Integrity Can Help You Face Conflict
Chapter 9: Understanding When Conflict Is Actually a Good Thing
Chapter 10: Building Your Knowledge, Skills and Confidence

Section III: Common Causes of Conflict

Chapter 11: We'd Be Fine if They Weren't So Different!
Chapter 12: Why People Only Think That They Are Angry (Often They're Not!)
Chapter 13: Five Ways to Listen and Why People Don't Use Them!
Chapter 14: Four Communication Patterns to Use if You Want to Keep Fighting
Chapter 15: Don't Assume the Position!
Chapter 16: The Role of Selfishness
Chapter 17: If Common Sense Is So Common, Then Why Don't They Have It'

Section IV: You've Got the Tools, You've Got the Talent: Techniques to Handle Any Conflict

Chapter 18: The Truth and Nothing but the Truth
Chapter 19: Discussing Wants, Fairness and Integrity
Chapter 20: Assertiveness, Coward Style
Chapter 21: Avoiding the Top 10 Mistakes Made When Dealing with Upset People
Chapter 22: Talking about How You Are Talking
Chapter 23: The Lesson of the Swaying Trees: Embracing Conflict
Chapter 24: Putting It All Together: A Step-by-Step Approach for Dealing with Conflict
Conclusion: Is It Worth It and Can I Still Be a Coward'

Appendix
Bibliography
Index

Digital Rights

eBook Requirements
Adobe Digital Editions Minimum System Requirements
Minimum System Requirements:
  • Windows 7/8, or Mac OS X 10.6 or above
  • At least 512 MB RAM, 600 mHZ processor, and 40 MB of hard drive space (75MB for Mac OS)
Software Requirements:

eBooks and eChapters can be viewed by using Adobe Digital Editions eBook Reader.

After purchasing your eBook or eChapter, you will be emailed instructions on where and how to download your free reader.

Download Requirements:

Due to the size of eBooks, a high-speed Internet connection (cable modem, DSL, LAN) is required for download stability and speed. Your connection can be wired or wireless.

Being online is not required for reading an eBook after successfully downloading it. You must only be connected to the Internet during the download process.

User Help:

Click here to access the Adobe Digital Editions FAQ

Digital Rights
Adobe Digital Edition
Copying: Not Allowed
Printing: Not Allowed
Expires: No Expiration
Reading Aloud: Allowed
Sharing: Not Allowed
Min. Software Version: Adobe Digital Editions eBook Reader
Suitable Devices: PCs, Tablet PCs, Macs, Laptops


Digital Rights Management (DRM) Key


Copying - Books that cannot be copied will show "Not Allowed." Otherwise, this will detail the number of times it can be copied, or "Allowed with no limits."

Printing - Books that cannot be printed will show "Not Allowed." Otherwise, this will detail the number of times it can be printed, or "Allowed with no limits."

Expires - Books that have no expiration (the date upon which you will no longer be able to access your eBook) will read "No Expiration." Otherwise it will state the number of days from activation (the first time you actually read it).

Reading Aloud - Books enabled with the "text-to-speech" feature so that they can be read aloud will show "Allowed."

Sharing - Books that cannot be shared with other computers will show "Not Allowed."

Min. Software Version - This is the minimum software version needed to read this book.

Suitable Devices - Hardware known to be compatable with this book. Note: Reader software still needs to be installed.

List price: $19.99
  • etextbook
  • $14.99
  • Marketplace
  • From
More Shipping Options