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Rouse, John E. Rouse : Ball State University
Berkley, George E. :
Chapter 1. The Administrative Craft The Heart of the Matter
First Encounters of the Bureaucratic Kind Art, Science, or Craft?
Partisan Politics, Policy Politics, and System Politics Legalism
The Craft and the American Political System
Behaviors, Institutions, Processes and Policices
Chapter 2. The Ecology of the Administrative Craft
Our Organized Society
Equality and Efficiency
The Synergistic Environment
Ebbs and Flows of Government Expansions, Constraints, and Prospects
The Growth of Public Bureaucracy
Comparing Public and Private Administration Nuances
Interest Groups and Public Bureaucracy
Chapter 3. The Anatomy of Public Organization
The Basis of Organization
Points about Pyramids
Line and Staff
Centralization and Decentralization
The Craft and Political Culture
Chapter 4. The Physiology of Organization
Democracy in Bureaucracy
Baseline originals in Organizational Life
Human Relations Theories
Chapter 5. People and Personnel
Conflicts and Doctrines in American Public Administration
Procedures and Policies
The Postrecruitment Phase
The Challenges of Public Personnel Administration
The Changing Demographics of the Federal Workforce
Equal Opportunity and Affirmative Action
Chapter 6. Public Sector Labor-Management Relations
Decline, Transformation, or Reformation?
The Bargaining Process
Major Issues in State and Local Government Labor Relations
When Collective Bargaining Fails
Collective bargaining for Federal Employees
Conflicts in State Civil Service and Collective
Impacts of Labor Laws on Public Sector Labor Relations
Searching for Solutions
Future of Government Unions : Decline, Transformation, or Reformation?
Chapter 7. Leadership
An Overview of Leadership
Leadership and Charisma
Max Weber's Charisma and Types and Power Centers
Charismatic Leader Behaviors
Historical Conditions Favoring Charisma
Institutionalizing the American Presidency
Ways of Enhancing the Effectiveness of Leaders
Education and Rotation
Speaking up for Subordinates
Praise, Centure, and Sanctions
Managing the Manager
The Limits of Leadership
Chapter 8. Communication
Background on Administrative Communication
The Politics of Greeting
Formal and Informal Communication
The Advantages of Formal Communication
The Disadvantages of Formal Communication
The Paper Trail
The Information Highway
The Other Organization
The Informal Balance Sheet
Up, Down, and Across
Chapter 9. Taxing, Budgeting, and Spending
Introduction to Public Budgeting
Context of American Budgeting
Major Functions of Budgeting
Cycles in Congressional Budgeting
Stages of the Budget Cycle
Budgets and Political Strategies
Economic Growth, Taxes, and Savings
Roots of the Deficit Problem
Capital and Expense Budgets
Budget Reforms and Techniques
Decrementalism and Cutback Budgeting
Federal Spending in the States
Changes in State Budgeting since the 1970s
Chapter 10. The Productivity Challenge : Working Smarter while Doing More with Less
Public Sector Productivity as Excellence
Efficiency and/or Effectiveness
Governments Performance Perceptions
A Case for Public Bureaucracy?
Privatization of the Public Sector
Barriers to Government Productivity Improvements
Ways of Measuring Government Operations
Enhancing Morale and Work Satisfaction
Program Evaluation and Policy Development
Chapter 11. Administrative Law and Control
Defining Administrative Law
The Impact of Administrative Growth on Democratic
Ideals and Administrative Law
Why Administrative Law Matters
Traditional and Contemporary Cornerstones of American
What is Administrative Law?
Administrative Discretion and its Limits
Opening up the Government
Open the Doors : Family Planning Dispute
The Expanding Role of Administrative Law Judges
Internal and External Administrative Controls
The Emergence of the Whistle Blower
Ethics : The Challenge of the 21st Century
Law and Control : How Much is Enough?
Chapter 12. Clientele Pressures and Regulatory Behaviors
Evolution of Administrative Regulations
Economic, Social, and Subsidiary Regulations
The FCC as the Fourth Branch of Government
Administrative Rules and Rule-Making
Regulation and Deregulation
Introduction to Laws and Regulations
Notice of Proposed Rule Making
Administrative Procedure Act
Notice of Proposed Rule Making (NPRM)
Types of Agency Rules
The Federal Register and The Code of Federal Regulations
The Stages of Rule-Making
Administrative Responsibility : Professionalism,
Participation, and Publicity
Types of Accountability
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