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Crucial Conversations - 02 edition

by Kerry Patterson

Crucial Conversations (ISBN10: 0071415831; ISBN13: 9780071415835)
ISBN13: 978-0071415835
ISBN10: 0071415831

Summary: Kerry Patterson ( began his research into the challenges of developing and maintaining healthy organizations during his doctoral work at Stanford University. He has taught at the Graduate School of Management at Brigham Young University, and for over two decades has worked as a consultant on extensive culture-change projects. His award-winning, video-based training programs have been used successfully by hundreds of the Fortune 500 companies. Among his many clients more are Ford Motor Company, Allstate, and Intermountain Health Care. Joseph Grenny ( cofounded California Computer Corporation. He also cofounded Unitus, a nonprofit organization that helps the third-world poor achieve economic self-reliance. He has taught and coached thousands of corporate and government leaders around the world. In the past seventeen years he has designed and implemented major change initiatives for numerous clients including IBM, AT and T, Lockheed Martin, the state of California, and Columbia HealthCare. Ron McMillan ( holds advanced degrees in sociology and organizational behavior. He cofounded Covey Leadership Center and was vice president of research and development for seven years. He serves on the board of directors of American Family Institute. For over twenty-five years, he has worked with a variety of groups, ranging from unions and first-level managers to CEOs and corporate executives, on topics including team development, personal vitality, and leadership. His clients include the Saturn Division of GM, Procter and Gamble, Disney, Aetna, Nike, and Lennox. Al Switzler ( is on the faculty at the Executive Development Center at the University of Michigan. Previously, he has taught at Auburn University, the University of Kentucky, and the Graduate School of Management at Brigham Young University. He has served as president of two consulting firms, vice president of marketing for an information firm, and direc less

Edition/Copyright: 02
Cover: Download (ebook)
Publisher: McGraw-Hill Publishing Company
Year Published: 2002
International: No

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