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Curing Health Care : New Strategies for Quality Improvement

Curing Health Care : New Strategies for Quality Improvement - 90 edition

ISBN13: 978-0787964528

Cover of Curing Health Care : New Strategies for Quality Improvement 90 (ISBN 978-0787964528)
ISBN13: 978-0787964528
ISBN10: 0787964522
Cover type: Paperback
Edition/Copyright: 90
Publisher: Jossey-Bass, Inc.
Published: 1990
International: No

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Curing Health Care : New Strategies for Quality Improvement - 90 edition

ISBN13: 978-0787964528

Donald M. Berwick, A. Blanton Godfrey and Jane Roessner

ISBN13: 978-0787964528
ISBN10: 0787964522
Cover type: Paperback
Edition/Copyright: 90
Publisher: Jossey-Bass, Inc.

Published: 1990
International: No
Summary

Learn how health care organizations can use the quality improvement process to help regain control and hope in a time of frustration and skyrocketing costs. In ten key lessons, the authors demonstrate what works and does not work in actual practice. They present case examples of specific health care improvement projects ranging from transport of critically ill infants to quick turnaround of emergency lab specimens and to the generation of accurate Medicare bills.

Table of Contents

1. Symptoms of Stress in the Health Care System
2. Applying Quality Management to Health Care
3. Foundations of Quality Management
4. Using the Scientific Method to Define Problems
5. Organizing Quality Improvement Teams
6. The Diagnostic Journey
7. Implementing Successful Remedies
8. Holding and Extending the Gains
9. Ten Key Lessons for Quality Improvement
Afterword: Reflections on the Future
Resource A: Participants in the National Demonstration Project
Resource B: A Primer on Quality Improvement Tools
Resource C: Three Project Reports
Resource D: Key Readings in Quality Improvement

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