Shopping & Checkout

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• Finding Your Books
• The Marketplace on Textbooks.com
• Checking Out
• Logging In
• Payment Options & Taxes
• Is it Safe to Order Online?
• What is 'List Price?'
• Buyback
• Guaranteed Cash Back
• 10% Bonus Buyback
• Best Price Guarantee
• Privacy & Security

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Our goal is to make finding the right book at the right price as easy as possible. Here are just a few quick tips of how to use our site and checkout, and make the most of your Textbooks.com shopping experience.

Finding Your Books
The fastest, most accurate way to find the right textbook is by searching by ISBN. Search for one ISBN or many at once. The ISBN may be 10 or 13 digits and can be located on the back cover of any textbook. See a sample.

If you prefer to shop by keyword, here are a few ways to optimize your search:

• Search by single words. Complex phrases can limit your results.
• Don't encapsulate terms. Remove punctuation such as quotation marks, apostrophes, etc.
• Search by author last name only. If there is more than one author, try using only the first author's last name.

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The Marketplace on Textbooks.com
The Marketplace on Textbooks.com offers you even more ways to save on the books you need. Each seller is hand selected to meet our high quality and reliability standards. To buy textbooks from the Marketplace on Textbooks.com, simply add books to your cart as you normally would. A few things to note:

• Books in the Marketplace ship directly from the seller and do not qualify for Free Shipping.
• Orders containing Marketplace books cannot be purchased using PayPal.
• Sellers are required to ship books within two days. Books will ship separately from the rest of your order. You will receive separate shipping confirmation emails. See our Shipping Policy for Marketplace shipping methods.
• Marketplace books may be returned to the seller within 30 days.

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Checking Out
Due to the high demand for our textbooks, items in your cart are subject to changes in price or availability. Check out quickly to ensure you get the books you need.

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Logging In
In order to place your order, we ask for your email address and zip code. Your email address will become your user name. Along with the password you create later, it will allow for you to access your account, track your order and more. We ask for your zip code in order to accurately calculate your shipping costs.

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Payment Options & Taxes
We accept Visa, MasterCard, American Express, DiscoverCard & PayPal™. Textbooks.com only charges sales tax in Pennsylvania, California, Georgia and Missouri.

Textbooks.com is proud to accept PayPal™. Not only can you buy your books with the convenience of PayPal™, but it is the faster, easier way to get cash when you sell them back.

Important sales and use tax information
Textbooks.com collects sales tax on orders shipped to Pennsylvania, California, Georgia and Missouri.

Textbooks.com does not collect and remit sales or use tax in all states. We are required to notify Textbooks.com customers shipping to Oklahoma, South Dakota or Vermont for the following:

• Your purchase is subject to state use tax unless it is specifically exempt from taxation;
• Making your purchase over the internet, by catalogue or by other remote means does not exempt your purchase from taxation;
• The aforementioned states require purchasers to report any un-taxed purchase and to pay use tax on that purchase; and
• Use tax forms and instructions are available on the websites of your respective taxing jurisdiction:
  
  • Oklahoma - Oklahoma Tax Commission website
  • South Dakota - South Dakota Department of Revenue and Regulation website
  • Vermont - Vermont Department of Taxes website

Sales Tax on Marketplace Orders
The Marketplace on Textbooks.com is powered by Barnes & Noble. When appropriate, Barnes & Noble collects sales tax on Marketplace orders (and, accordingly, refunds sale tax on Marketplace orders if they are returned).

Sales Tax on Rental Orders
Rental order transactions on Textbooks.com are through Chegg, Inc. Depending on your state, Chegg, Inc. may charge a rental tax, sales tax and/or use tax (tax rates vary by state).

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Is it Safe to Order Online?
We go to great lengths to protect your information. Click here to learn more about your privacy & security.

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What is 'List Price?'
The list price is often the price publishers set for a particular book or textbook. If a list price is not set by the publisher, the list price is the price at which the textbook would most likely be offered in a college bookstore. At Textbooks.com, we offer textbooks at prices lower than list price every day. Plus, programs like Guaranteed Cash Back, 10% Bonus Buyback and Free Shipping make sure you always have more cash in your pocket when you shop at Textbooks.com.

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Buyback
When you are finished with your book, come back to Textbooks.com! We purchase many books back 24 hours a day, 365 days of the year. Just go to 'SELL' and enter in your ISBN. We'll tell you what your book is worth. If you want to sell it back, we'll even pay for you to ship it to us.

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Guaranteed Cash Back
Throughout the site, certain books are marked as 'Guaranteed Cash Back.' We'll show you how much we'll pay for it before you even buy it. Just mail it back to us in good condition in the timeframe specified and we'll send you a check for 50% of what you paid for it. It's like getting your books for half the price.

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10% Bonus Buyback
We reward our customers. If you buy your books from us, we'll give you an extra 10% cash back when we buy them back.

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Best Price Guarantee
If you find your book being sold directly from Amazon (not a third-party seller) for a lower price, we'll match it... GUARANTEED. If you see a lower price being offered directly from Amazon.com within 24 hours of ordering from Textbooks.com, we'll refund the difference. Simply call us toll free at 1-877-292-6442 and we'll credit the difference to your original credit card.

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Privacy & Security
We go to great lengths to protect your privacy. We encrypt all of your information behind a Secure Socket Layer (SSL) We use HackerSafe to ensure our cutting-edge technology keeps all of your information safe. We do not share your email address with outside parties.

Click here to view our full Privacy Policy.

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