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Customer Century - 00 edition

Customer Century (ISBN10: 0415921996; ISBN13: 9780415921992)
ISBN13: 978-0415921992
ISBN10: 0415921996

Summary: This book looks at how 14 of the world's top-performing companies, such as Hewlett-Packard and FedEx, have successfully integrated communications externally with their most profitable customers and stakeholders, vertically between senior management and front-line workers, and horizontally across departments and geographical boundaries. Gronstedt, a former professor at the U. of Colorado in integrated marketing communications, now runs a ''think and do tank,'' consulting on the same t moreopic. Annotation copyrighted by Book News Inc., Portland, OR less

Edition/Copyright: 00
Cover: Hardback
Publisher: Routledge N. Y.
Published: 01/28/2000
International: No

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Seller Rating: 4.76
New York, NY, U.S. A 2000 Hard Cover As New in As New jacket This book looks at how some of the top-performing companies, including Hewlett-Packard, Motorola, Saturn, FedEx, Xerox, and others, are morebuilding customer relationships and integrated communications, both internally and externally (gray cloth with silver lettering; red, blue & gray dust jacket) less
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St. Louis, MO
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2000 Hard Cover Very Good in Very Good jacket 8vo-over 7-9 Tall. Clean. no marks or tears, spine straight in like unclipped dj.
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2000-01 Hardcover New HARDCOVER, BRAND NEW COPY, Gray Leather Cover, Perfect Shape, No Black Remainder Mark, 493-609.
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Asheville, NC
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2000 hardcover, PERSONALIZED INSCRIPTION BY AUTHOR on title page, no other marks noted in text, All of our products are cleaned with an disinfectant for your protection before shipping AND AS ALWAYS moreSHIPPED IN 24 HOURS less
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Glued To The Tube Books MN
Minneapolis, MN
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New York City, New York 2000 Cloth First Thus Fine in Fine jacket 8vo-over 7?"-9?" tall. "Gronstedt is putting the old guard of 'Production Century' managers on alert: Integrate communications with moreyour most strategic customers and stakeholders of your business will become roadkill in the new century. This invaluable primer for marketing, communication, and general managers is bulging with case studies and hands-on advice on how to succeed in the CUSTOMER CENTURY. " {Daniel Burris}. This book has 238 pages and is illustrated. less
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Used, Acceptable Condition, may show signs of wear and previous use. Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.
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0415921996 -New! Still Shrink Wrapped! Perfect for Gift Giving. Ready to ship with professional packaging. 30193
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