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Customer Service: Skills for Success - 4th edition

Customer Service: Skills for Success (ISBN10: 0073545449; ISBN13: 9780073545448)
ISBN13: 978-0073545448
ISBN10: 0073545449

Summary: ''Walking the tightrope between effective business practices and quality customer service is becoming increasingly complicated. Customer Service: Skills for Success strives to simplify the landscape by offering both effective tools for coping with changing business models, and crucial advice and examples for dealing with all types of customers.''--BOOK JACKET.

Edition/Copyright: 4TH 09
Cover: Paperback
Publisher: Richard D. Irwin, Inc.
Published: 01/14/2008
International: No

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A copy that has been used, but remains in clean condition. All pages are intact, and the cover is, this may or may not include dustcover. The spine may show signs of wear. Pages can include limited no ...show moretes and highlighting, and the copy can include "From th ...show less
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