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Dealing with People You Can't Stand : How to Bring Out the Best in People at Their Worst - rev edition

Dealing with People You Can`t Stand : How to Bring Out the Best in People at Their Worst (ISBN10: 0071379444; ISBN13: 9780071379441)
ISBN13: 978-0071379441
ISBN10: 0071379444

Summary: The international bestseller--­­more than 500,000 copies sold!With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid ...show more"people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt.Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace. ...show less

Edition/Copyright: REV 02
Cover: Paperback
Publisher: McGraw-Hill Publishing Company
Published: 02/27/2002
International: No



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New York, NY 2002 Trade paperback 2nd Rev and Updated ed. Good. Go green, recycle! Book may have wear from reading, may contain some library markings. Trade paperback (US). Glued binding. 224 p. Con ...show moretains: Illustrations. ...show less
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SuperFlyBooks AZ
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New York, NY 2002 Trade paperback 2nd Rev and Updated ed. Good. Go green, recycle! Book may have wear from reading, may contain some library markings. Trade paperback (US). Glued binding. 224 p. Con ...show moretains: Illustrations. ...show less
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A used copy at a fantastic price. We ship daily via USPS. Buy with the best! BN
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