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Design of Everyday Things - (rev edition

Design of Everyday Things (ISBN10: 0465067107; ISBN13: 9780465067107)
ISBN13: 978-0465067107
ISBN10: 0465067107

Summary: First business discovered quality as a key competitive edge; next came service. Now, Donald A. Norman reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how and why some products satisfy customers while others only frustrate them.

Edition/Copyright: (REV)02
Cover: Paperback
Publisher: Basic Books, Inc.
Published: 08/29/2002
International: No

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2002-09-19 Paperback Reprint Very Good 0465067107 Very Good Condition and Unread! Text is clean and unmarked! Light shelf wear to cover from storage, bruise/crease. --Be Sure to Compare Seller Feedb ...show moreack and Ratings before Purchasing--Has a small black line on bottom/exterior edge of pages. Tracking is not available for orders shipped outside of the United States. If you would like to track your domestic order please be sure to select the Priority/Expedited Shipping option. ...show less
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