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Design of Everyday Things - (rev edition

Design of Everyday Things (ISBN10: 0465067107; ISBN13: 9780465067107)
ISBN13: 978-0465067107
ISBN10: 0465067107

Summary: First business discovered quality as a key competitive edge; next came service. Now, Donald A. Norman reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how and why some products satisfy customers while others only frustrate them.

Edition/Copyright: (REV)02
Cover: Paperback
Publisher: Basic Books, Inc.
Published: 08/29/2002
International: No

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Goodwill BookWorks
Austin, TX
Seller Rating: 4.19
A book with obvious wear. May have some damage to the cover or binding but integrity is still intact. There might be writing in the margins, possibly underlining and highlighting of text, but no missi ...show moreng pages or anything that would compromise the legibility or understanding of the text. ...show less
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after-words bookstore
Chicago, IL
Seller Rating: 4.84
U.S.A. 2002 Trade Paperback Later Printing Good- Pages yellowed, soiled. binding tight, back hinge cracked. edge wear with dents. corners dented, creased and split. covers worn, dented, scratched, s ...show morecuffed, ect. top and bottom spine edges dented. general shelf wear. a good reading copy. ...show less
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