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Design of Everyday Things - (rev edition

Design of Everyday Things (ISBN10: 0465067107; ISBN13: 9780465067107)
ISBN13: 978-0465067107
ISBN10: 0465067107

First business discovered quality as a key competitive edge; next came service. Now, Donald A. Norman reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how and why some products satisfy customers while others only frustrate them.

Edition/Copyright: (REV)02
Cover: Paperback
Publisher: Basic Books, Inc.
Published: 08/29/2002
International: No

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2002 Paperback New In Stock. Ships within 1 business day from Ohio, United States. Expedited shipping available. We only ship within the contiental US. All book sales guaranteed. Our business has b ...show moreeen selling quality books for over 100 years. ...show less
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New York, NY 2002 Trade paperback Basic Pbk ed. New. Trade paperback (US). Glued binding. 257 p. Contains: Illustrations.
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