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Design of Everyday Things - (rev edition

Design of Everyday Things (ISBN10: 0465067107; ISBN13: 9780465067107)
ISBN13: 978-0465067107
ISBN10: 0465067107

Summary: First business discovered quality as a key competitive edge; next came service. Now, Donald A. Norman reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how and why some products satisfy customers while others only frustrate them.

Edition/Copyright: (REV)02
Cover: Paperback
Publisher: Basic Books, Inc.
Published: 08/29/2002
International: No

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2002 Paperback Near Fine 0465067107. A Good Read ships from Toronto and Niagara Falls, NY-customers outside of North America please allow two to three weeks for delivery. Minor bumping to tips.; 8.1 ...show more9 X 5.35 X 0.87 inches; 288 pages. ...show less
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New York 2002 Paperback VG 257pp. Extremities lightly rubbed. Illus; endnotes; references; index.
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