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Design of Everyday Things - (rev edition

Design of Everyday Things (ISBN10: 0465067107; ISBN13: 9780465067107)
ISBN13: 978-0465067107
ISBN10: 0465067107

Summary: First business discovered quality as a key competitive edge; next came service. Now, Donald A. Norman reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how and why some products satisfy customers while others only frustrate them.

Edition/Copyright: (REV)02
Cover: Paperback
Publisher: Basic Books, Inc.
Published: 08/29/2002
International: No

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spellbound PA
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2002-09-19 Paperback Reprint New 0465067107 NEW/UNREAD! ! ! Publisher overstock. --Be Sure to Compare Seller Feedback and Ratings before Purchasing--Tracking is not available for orders shipped outs ...show moreide of the United States. If you would like to track your domestic order please be sure to select the Priority/Expedited Shipping option. ...show less
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BookHolders MD
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first Good [ No Hassle 30 Day Returns ] [ Edition: first ] Publisher: Basic Books Pub Date: 9/1/2002 Binding: Paperback Pages: 272.
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Crestview Books OH
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2002 Paperback Like New Like new paperback! No spine crease. Text is clean, unmarked, tight. (Shelf location: R) All items carefully packed to avoid damage from moisture and rough handling.
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Strand Bookstore
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Previously published as "The Psychology of Everyday Things." A cognitive scientist hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behav ...show moreior. Expanded and updated, and with a new introduction by the author, this work is a powerful primer on how - and why - some products satisfy customers while others only frustrate them. Notes, Suggested Reading/References, Index. B&W illus. 237p. ...show less
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New York, NY 2002 Trade paperback Basic Pbk ed. Good. Trade paperback (US). Glued binding. 288 p. Contains: Illustrations.
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Like New 2002. Paperback. Fine.
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2002 Paperback Very good condition with light shelf wear. Same day shipping. Thank you.
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BookHolders MD
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first Good [ No Hassle 30 Day Returns ] [ Edition: first ] Publisher: Basic Books Pub Date: 9/1/2002 Binding: Paperback Pages: 272.
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