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Design of Everyday Things - (rev edition

Design of Everyday Things (ISBN10: 0465067107; ISBN13: 9780465067107)
ISBN13: 978-0465067107
ISBN10: 0465067107

Summary: First business discovered quality as a key competitive edge; next came service. Now, Donald A. Norman reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how and why some products satisfy customers while others only frustrate them.

Edition/Copyright: (REV)02
Cover: Paperback
Publisher: Basic Books, Inc.
Published: 08/29/2002
International: No

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U.S.A. 2002 Trade Paperback Later Printing Good- Pages yellowed, soiled. binding tight, back hinge cracked. edge wear with dents. corners dented, creased and split. covers worn, dented, scratched, s ...show morecuffed, ect. top and bottom spine edges dented. general shelf wear. a good reading copy. ...show less
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first Good [ No Hassle 30 Day Returns ][ Underlining/Highlighting: SOME ] [ Edition: first ] Publisher: Basic Books Pub Date: 9/1/2002 Binding: Paperback Pages: 272.
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first Good [ No Hassle 30 Day Returns ] [ Edition: first ] Publisher: Basic Books Pub Date: 9/1/2002 Binding: Paperback Pages: 272.
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first Good [ No Hassle 30 Day Returns ] [ Edition: first ] Publisher: Basic Books Pub Date: 9/1/2002 Binding: Paperback Pages: 272.
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New York, NY 2002 Trade paperback Basic Pbk ed. Good. Trade paperback (US). Glued binding. 257 p. Contains: Illustrations.
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