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Designing and Managing Programs : An Effectiveness-Based Approach

Designing and Managing Programs : An Effectiveness-Based Approach - 2nd edition

ISBN13: 978-0761915485

Cover of Designing and Managing Programs : An Effectiveness-Based Approach 2ND 99 (ISBN 978-0761915485)
ISBN13: 978-0761915485
ISBN10: 0761915486
Cover type:
Edition/Copyright: 2ND 99
Publisher: Sage Publications, Inc.
Published: 1999
International: No

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Designing and Managing Programs : An Effectiveness-Based Approach - 2ND 99 edition

ISBN13: 978-0761915485

Peter M. Kettner, Robert M. Moroney and Lawrence L. Martin

ISBN13: 978-0761915485
ISBN10: 0761915486
Cover type:
Edition/Copyright: 2ND 99
Publisher: Sage Publications, Inc.

Published: 1999
International: No
Summary

How can you design effective social programs, programs that successfully address the needs of those they serve? Designing and Managing Programs offers practitioners and administrators step-by-step instructions for designing, implementing, managing, and assessing social programs. Written in a clear and accessible style, the authors first address the problem of identifying the need for specific social programs (and how to make informed decisions as to whether or not a program is, in fact, needed). They thoroughly discuss program design, setting goals and objectives, developing and managing budgets, administration, service delivery processes, and program evaluation. In addition, they provide a useful case illustration of hypothetical private, nonprofit, mid-sized, and multiservice agencies.

Designing and Managing Programs is an ideal resource for administrators and experienced practitioners looking to create an effective social program.


"A well-organized discussion of an effectiveness-oriented approach to social service program design, management, and evaluation. Liberal use of examples, tables, and figures adds additional clarity to a precisely stated, straightforward exposition that walks the reader through all the basic steps of a highly systematic approach. . . . Provides guidance to the process of understanding social problems, assessing needs, selecting appropriate intervention strategies, setting goals and objectives, designing programs, creating an information system, calculating costs, quantitative monitoring, and evaluating program effectiveness. Since effectiveness is an extremely valuable program quality and the authors' descriptions are highly sensitive, the book represents a valuable resource. . . . Essentially, it is a cookbook approach in which Step A must be completed before Step B, and each of the remaining activities follow from completion to the previous one. This is a very good cookbook."

--Community Alternatives

Table of Contents

Preface



I. Assessing Current Practices

1. Contemporary Issues in Social Service Program Planning and Administration


II. Problem Analysis

Needs Assessment

2. Understanding Social Problems
3. Needs Assessment: Theoretical Considerations
4. Needs Assessment: Approaches to Measurement


III. Planning, Designing, and Tracking the Intervention

5. Selecting the Appropriate Intervention Strategy
6. Setting Goals and Objectives
7. Designing Effective Programs
8. Building a Management Information System


IV. Calculating the Costs and Value of the Intervention

9. Line-Item, Functional, and Program Budgeting Systems
10. Budgeting for Planning, Management, and Control
11. Evaluation

Appendix
References



ABRIDGED CONTENTS:

I. Assessing Current Practices
II. Problem Analysis
Needs Assessment
III. Planning, Designing, and Tracking the Intervention
IV. Calculating the Costs and Value of the Intervention


Appendix
References

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Cover of Designing and Managing Programs: An Effectiveness-Based Approach 3rd edition

Designing and Managing Programs: An Effectiveness-Based Approach - 3rd edition

ISBN13: 978-1412951951
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