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Dimensions of the Hospitality Industry : An Introduction / Text Only

Dimensions of the Hospitality Industry : An Introduction / Text Only - 3rd edition

ISBN13: 978-0471384793

Cover of Dimensions of the Hospitality Industry : An Introduction / Text Only 3RD 02 (ISBN 978-0471384793)
ISBN13: 978-0471384793
ISBN10: 0471384798

Cover type: Hardback
Edition: 3RD 02
Copyright: 2002
Publisher: John Wiley & Sons, Inc.
Published: 2002
International: No

List price: $144.00

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Dimensions of the Hospitality Industry : An Introduction / Text Only - 3RD 02 edition

ISBN13: 978-0471384793

Paul R. Dittmer

ISBN13: 978-0471384793
ISBN10: 0471384798

Cover type: Hardback
Edition: 3RD 02
Copyright: 2002
Publisher: John Wiley & Sons, Inc.
Published: 2002
International: No
Summary

Dimensions of the Hospitality Industry, Third Edition offers students a dynamic and accessible introduction to the broad world of hospitality and tourism. Newly revised and updated, this Third Edition gives students the foundation they need to prepare for managerial careers in this rapidly growing field.

The book offers focused coverage of each sector within hospitality: food and beverage, lodging, and travel and tourism. It examines the size, scope, and operations of each of these key areas and shares essential information on related concepts, products, and services. A separate chapter explains the basics of hospitality management that have applications throughout the industry, with an emphasis on marketing, human resources, accounting, and computer technology.

Throughout the text, this Third Edition brings the material out of the classroom and into the real world with a set of powerful new learning tools, including:

  • Moments of Truth-case studies that share critical insights into important business issues
  • Newsflashes-excerpts from publications, showing industry-based illustrations of major concepts
  • Technology Gateways-practical tips on making the most of technology on the job
  • Internet Exercises-a springboard to accessing the best industry-related Web sites

Comprehensive, well organized, and easy to use, Dimensions of the Hospitality Industry, Third Edition is an important companion for students who are embarking on successful, exciting careers in hospitality.

Author Bio

Dittner, Paul R. :

Paul R. Dittmer was formerly an associate professor in the Department of Hospitality Management at New Hampshire College in Manchester, New Hampshire.

Table of Contents

Preface.

INTRODUCTION

Hospitality and Tourism Today: A Career Overview.


FOUNDATIONS

Hospitality Foundations I: Early Development of the Industry.
Hospitality Foundations II: Development of the Industry in the United States.


FOOD AND BEVERAGE PERSPECTIVES

The Dimensions of Food and Beverage.
Food and Beverage Facilities.
Food and Beverage Operations.


LODGING PERSPECTIVES

The Dimensions of Lodging.
Lodging Facilities.
Lodging Operations.


HOSPITALITY MANAGEMENT PERSPECTIVES

Hospitality Operations Management.


TRAVEL AND TOURISM PERSPECTIVES

The Dimensions of Travel and Tourism.
Travel Services.
Recreation, Entertainment, and Other Tourism Attractions.


FUTURE PERSPECTIVES

Hospitality and Tourism Tomorrow: An Issues Overview.


Glossary.
Index.

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