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Do It Right - 01 edition

Do It Right (ISBN10: 1555703941; ISBN13: 9781555703943)
ISBN13: 978-1555703943
ISBN10: 1555703941

Summary: Jones (a youth services consultant) and Shoemaker (library media specialist, South East Junior High, Iowa City) apply customer service theory and techniques to communications between libraries and young adults. They describe the role of the library media specialist and offer advice on reaching and serving teenagers. Chapters focus on issues like the role of support staff, services to students, evaluating service, teen culture, and acquisitions. Charts, examples, and case studies a
re featured. Annotation c. Book News, Inc., Portland, OR (booknews.com)
...show more
Summary: Jones (a youth services consultant) and Shoemaker (library media specialist, South East Junior High, Iowa City) apply customer service theory and techniques to communications between libraries and young adults. They describe the role of the library media specialist and offer advice on reaching and serving teenagers. Chapters focus on issues like the role of support staff, services to students, evaluating service, teen culture, and acquisitions. Charts, examples, and case studies are featured. Annotation c. Book News, Inc., Portland, OR (booknews.com) ...show less

Edition/Copyright: 01
Cover: Paperback
Publisher: Neal Schuman Publishers, Inc.
Published: 04/28/2001
International: No



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