Summary: Seven context-rich cases provide a range of common workplace documents, including business graphics, definitions and extended descriptions, letters, memos, e-mail messages, proposals, technical reports, instructions, and presentation graphics.
Four realistic workplace tasks in each case ask students to analyze sample documents, to use information to solve a problem, and to produce their own thoughtful documents. Concluding activities ask students to reflect ...show more on the case scenarios and to apply what they learn to other workplace situations.
Advice for meeting the challenges of each case helps students focus on the best ways to begin and complete the tasks. ...show less
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