Effective Public Manager - 3rd edition

Cohen, Steven : Columbia University

Steven Cohen is director of The Executive MPA Program and The MPA In Earth Systems Science, Policy and Management of Columbia University's School of International and Public Affairs. He is coauthor of Total Quality Management in Government.
Cohen and Eimicke are coauthors of The New Effective Public Manager and Tools for Innovators.

Eimicke, William : Columbia University

William Eimicke is director of the Picker Center for Executive Education of Columbia University's School of International and Public Affairs.
Cohen and Eimicke are coauthors of The New Effective Public Manager and Tools for Innovators.

"An essential guide for practitioners on reinventing government and
effective public management."

--David Osborne, author, Reinventing Government

"A serious, straight-ahead treatment of the challenges and prospects of public management in a time of political turbulence. Cohen and Eimicke do a first-rate job of telling us how to do public management and, more important, how to do it right."

--George Frederickson, Edwin O. Stene Distinguished Professor of Public Administration, University of Kansas

"A real-world recipe for success in the public sector containing a roadmap for innovators."

--Stephen Goldsmith, former mayor, Indianapolis

Submitted By Publisher, June, 2003

Preface.
The Authors.
1. The Crisis in Public Management.
2. Defining Effective Public Management.
3. How to Find and Keep Good People.
4. Developing Effective Working Relationships.
5. Structuring Systems, Tasks, and Responsibilities.
6. Understanding and Applying Innovation Strategies in the Public Sector.
7. The Art and Craft of Contracting.
8. Gathering, Organizing, and Using Information.
9. Mastering the Budgetary Process.
10. Shaping Organizational Goals and Strategies.
11. Dealing with the Media, Legislative Bodies, and Interest Groups.
12. Surviving and Thriving in Public Service.
References.
Additional Resources.
Index.