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Effective Supervision

Effective Supervision - 95 edition

Effective Supervision - 95 edition

ISBN13: 9780030976636

ISBN10: 0030976634

Effective Supervision by Thomas O. Kirkpatrick and Chad T. Lewis - ISBN 9780030976636
Edition: 95
Copyright: 1995
Publisher: Dryden Press
Published: 1995
International: No
Effective Supervision by Thomas O. Kirkpatrick and Chad T. Lewis - ISBN 9780030976636

ISBN13: 9780030976636

ISBN10: 0030976634

Summary

The organizational structure of this new text is designed expressly for the supervision course. Macro to micro topical coverage, and the incorporation of concept chapters and skill chapters, provide a framework unique to the supervision principles market.

  • Macro-to-micro chapter presentation begins with Foundations and ends with individual career planning and development issues.
  • Topics are integrated and cross-referenced throughout the text, recognizing that such coverage shouldn't be compartmentalized. Linkages between supervisory concepts and skills cross chapter boundaries.
  • In response to an AACSB study on "people skills," this text deals directly with the importance of learning specific people skills. It also covers TQM, diversity, global supervision and reengineering.
  • Focuses on skills such as decision making, motivating employees, managing conflict, communicating, performance appraisal, applying discipline, counseling, managing stress and organizational change.
  • Includes extensive coverage of teams, TQM, reengineering and diversity at places in the text where such coverage makes sense. All material is current and extensively referenced.
  • Extensive references include notes and marginal concepts, a glossary of terms at the end of the text, and 38 cases, two for each chapter.
  • Chapter opening and closing vignettes cover the trials and tribulations of Carla Jones, a first-line supervisor.

Author Bio

Lewis, Chad T. : Everett Community College

MBA, University of Puget Sound

Kirkpatrick, Thomas O. : University of Montana

Ph.D., Ohio State University