Ship-Ship-Hooray! FREE 2-Day Air* on $25+ Details >
Excellence in Business Communication

Excellence in Business Communication - 9th edition

Excellence in Business Communication - 9th edition

ISBN13: 9780136103769

ISBN10: 0136103766

Excellence in Business Communication by John V. Thill and Courtland L. Bovee - ISBN 9780136103769
Cover type: Paperback
Edition: 9TH 11
Copyright: 2011
Publisher: Prentice Hall, Inc.
Published: 2011
International: No
Excellence in Business Communication by John V. Thill and Courtland L. Bovee - ISBN 9780136103769

ISBN13: 9780136103769

ISBN10: 0136103766

Cover type: Paperback
Edition: 9TH 11

List price: $187.00

All of our used books are 100% hand-inspected and guaranteed! Happy you, happy us.

Ships directly from us
You Save $182.00 (97%)
$5.00

Well, that's no good. Unfortunately, this edition is currently out of stock. Please check back soon.

Table of Contents

Table of Contents

Table of Contents
Checklists
Preface
Ch. 1 Communicating Successfully in an Organization 2
Ch. 2 Understanding Business Communication 21
Ch. 3 Communicating Interculturally 39
Ch. 4 Communicating Through Technology 59
Ch. 5 Planning Business Messages 76
Ch. 6 Composing Business Messages 94
Ch. 7 Revising Business Messages 116
Ch. 8 Writing Direct Requests 146
Ch. 9 Writing Routine, Good-News, and Goodwill Messages 170
Ch. 10 Writing Bad-News Messages 202
Ch. 11 Writing Persuasive Messages 232
Ch. 12 Writing Short Reports 264
Ch. 13 Planning Long Reports 294
Ch. 14 Writing Long Reports 319
Ch. 15 Writing Resumes and Application Letters 370
Ch. 16 Interviewing for Employment and Following Up 400
Ch. 17 Listening, Interviewing, and Conducting Meetings 426
Ch. 18 Giving Speeches and Oral Presentations 444
Appendix A Format and Layout of Business Documents 465
Appendix B Documentation of Report Sources 484
Appendix C Fundamentals of Grammar and Usage 495
Appendix D Correction Symbols 513
References R-1
Acknowledgments A-1
Indexes I-1

Top Arrow

Top