Ship-Ship-Hooray! Free Shipping on $25+ Details >
Flawless Consulting

Flawless Consulting - 3rd edition

Flawless Consulting - 3rd edition

ISBN13: 9780470620748

ISBN10: 0470620749

Flawless Consulting by Peter Block - ISBN 9780470620748
Cover type: Hardback
Edition: 3RD 11
Copyright: 2011
Publisher: Jossey-Bass, Inc.
Published: 2011
International: No
Flawless Consulting by Peter Block - ISBN 9780470620748

ISBN13: 9780470620748

ISBN10: 0470620749

Cover type: Hardback
Edition: 3RD 11

List price: $69.00

Happy you, happy us. You get 24-hour turnaround. Free shipping on $25+, and dedicated customer service. Cue the smiley faces.

Ships directly from us
Low Quantity Remaining
Only 1 Left!
Guaranteed Cash Back
SELL THIS BOOK NOW
Get $21.00 CASH!
You Save $11.04 (16%)
$57.96

List price: $69.00

All of our used books are 100% hand-inspected and guaranteed! Happy you, happy us.

Ships directly from us
Guaranteed Cash Back
SELL THIS BOOK NOW
Get $21.00 CASH!
You Save $29.81 (43%)
$39.19

List price: $69.00

Instant access, flexible term options, and deep discounts up to 60% on digital content! Happy you, happy us.

Delivered via email within 1 hour
Use for 180 days
You Save $23.11 (33%)
$45.89
Format: Digital

Please note: eTextbooks do not come with access codes, CDs/DVDs, workbooks, and other supplemental items.
Well, that's no good. Unfortunately, this edition is currently out of stock. Please check back soon.

Summary

This Third Edition to Peter Block's Flawless Consulting addresses business changes and new challenges since the second edition was written ten years ago. It tackles the challenges next-generation consultants face, including more guidance on how to ask better questions, dealing with difficult clients, working in an increasingly virtual world, how to cope with complexities in international consulting, case studies, and guidelines on implementation. Also included are illustrative examples and exercises to help you cement the guides offered.

Table of Contents

Table of Contents

Preface ..... v Chapter 1: A Consultant by Any Other Name... ..... 1 Chapter 2: Techniques Are Not enough ..... 11 Chapter 3: Flawless Consulting ..... 31 Chapter 4: Contracting Overview ..... 42 Chapter 5: The Contracting Meeting ..... 55 Chapter 6: The Agonies of Contracting ..... 87 Chapter 7: The Internal Consultant ..... 105 Chapter 8: Understanding Resistance ..... 113 Chapter 9: Dealing with Resistance ..... 131 Chapter 10: Diagnosis Concepts ..... 141 Chapter 11: Getting the Data ..... 153 Chapter 12: Preparing for Feedback ..... 167 Chapter 13: Managing the Feedback Meeting ..... 175 Chapter 14: After the Preliminary Events Are Over ..... 191 Appendix: Another Checklist You Can Use ..... 197 Suggestions for Further Reading ..... 211 Acknowledgements ..... 213 About the Author ..... 215

Digital Rights

eBook Requirements
VitalSource Bookshelf Reader
Minimum System Requirements:
  • Windows 7/8, or Mac OS X 10.6 or above
Software Requirements:

eTextbooks and eChapters can be viewed by using the free reader listed below.

Be sure to check the format of the eTextbook/eChapter you purchase to know which reader you will need. After purchasing your eTextbook or eChapter, you will be emailed instructions on where and how to download your free reader.

Download Requirements:

Due to the size of eTextbooks, a high-speed Internet connection (cable modem, DSL, LAN) is required for download stability and speed. Your connection can be wired or wireless.

Being online is not required for reading an eTextbook after successfully downloading it. You must only be connected to the Internet during the download process.

User Help:

Click Here to access the VitalSource Bookshelf FAQ

Digital Rights
VitalSource Bookshelf
Copying: Allowed, 10 selections may be copied every 180 days
Printing: Allowed, 2 prints for 180 days
Expires: Yes, may be used for 180 days after activation
Reading Aloud: Allowed
Sharing: Not Allowed
Min. Software Version: VitalSource Bookshelf
Suitable Devices: PCs, Tablet PCs, Macs, Laptops


Digital Rights Management (DRM) Key


Copying - Books that cannot be copied will show "Not Allowed." Otherwise, this will detail the number of times it can be copied, or "Allowed with no limits."

Printing - Books that cannot be printed will show "Not Allowed." Otherwise, this will detail the number of times it can be printed, or "Allowed with no limits."

Expires - Books that have no expiration (the date upon which you will no longer be able to access your eBook) will read "No Expiration." Otherwise it will state the number of days from activation (the first time you actually read it).

Reading Aloud - Books enabled with the "text-to-speech" feature so that they can be read aloud will show "Allowed."

Sharing - Books that cannot be shared with other computers will show "Not Allowed."

Min. Software Version - This is the minimum software version needed to read this book.

Suitable Devices - Hardware known to be compatible with this book. Note: Reader software still needs to be installed.

Top Arrow

Top