Summary: Finally, a comprehensive book that makes it easy to learn the best in quality auditing processes and techniques! Written in a clear and succinct fashion, author B. Scott Parsowith shows how organizations in both the industrial and service sectors can use quality auditing to evaluate and enhance their quality systems and continuous improvement efforts.
Supported by examples from the work of quality auditing gurus, Parsowith advocates self-audits as a positiv ...show moree means for improvement, not as a painful experience. A brief summary of sampling and general statistics is included to provide the reader with the basic concepts necessary for an accurate audit. Elements in the author's ideal quality system incorporate prominent features from the ISO 9000 standards, military, and nuclear specifications.