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Getting Disputes Resolved - 88 edition

Getting Disputes Resolved (ISBN10: 1555421253; ISBN13: 9781555421250)
ISBN13: 978-1555421250
ISBN10: 1555421253

Summary: Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win
-win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise.
...show more
Summary: Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win-win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise. ...show less

Edition/Copyright: 88
Cover:
Publisher: Jossey-Bass, Inc.
Year Published: 1988
International: No

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