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Getting Disputes Resolved : Designing Systems to Cut the Costs of Conflict - 93 edition

Getting Disputes Resolved : Designing Systems to Cut the Costs of Conflict (ISBN10: 1880711036; ISBN13: 9781880711033)
ISBN13: 978-1880711033
ISBN10: 1880711036

Summary: Build Conflict Control Into Your Organization
Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and ov
ercoming opposition to change. The result is a win-win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise.
...show more
Summary: Build Conflict Control Into Your Organization
Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win-win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise. ...show less

Edition/Copyright: 93
Cover:
Publisher: Program on Negotiation Books
Year Published: 1993
International: No



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