Handbook of Human Resource Management in Government - 2nd edition

PART ONE: HUMAN RESOURCE MANAGEMENT IN A CHANGING ENVIRONMENT.

1. The Changing Role of the Human Resource Office
2. Beyond Civil Service: The Politics of the Emergent Paradigms
3. Radical Civil Service Reform: Ideology, Politics, and Policy
4. State Civil Service Systems

PART TWO: THE PUBLIC SECTOR WORKFORCE.

5. Staffing the Bureaucracy: Employee Recruitment and Selection
6. Toward a More Flexible Public Workforce: Issues and Implications
7. Valuing Diversity: The Changing Workplace
8. Managing an Aging Workforce: Trends, Issues, and Strategies
9. Using Technology in the Workplace
10. Using Volunteers in the Workplace

PART THREE: MANAGING HUMAN RESOURCES.

11. Public Human Resource Management: An Organizational Development Perspective
12. Practical Strategies for Increasing Ethical Behavior in the Workplace
13. Organizational Investment in Employee Development
14. Understanding Organizational Climate and Culture
15. Understanding and Using Conflict in the Workplace
16. Employee Unions and the Human Resource Management Function

PART FOUR: THE LEGAL ENVIRONMENT OF HUMAN RESOURCE MANAGEMENT.

17. Human Resource Management Legal Issues
18. A Practical Guide to Affirmative Action
19. Sexual Harassment in the Workplace
20. Understanding the Americans with Disabilities Act

PART FIVE: MOTIVATING, ASSESSING, AND COMPENSATING EMPLOYEES.

21. The Role of the Manager in Employee Motivation
22. Designing Effective Performance Appraisal Systems
23. Effective Job Analysis Methods
24. A Practical Guide to Conducting Assessment Centers
25. Work Management and Job Evaluation Systems in a Government Environment
26. Designing and Creating an Effective Compensation Plan

PART SIX: TOOLS FOR INTEGRATING HUMAN RESOURCES INTO THE ORGANIZATIONAL MISSION.

27. Benchmarking Performance
28. Strategic Planning for Human Resource Managers
29. A Guide to Practical Human Resource Research
30. Human Resource Consultants and Outsourcing: Focusing on Local Government
31. Employee Benefits: From Health Care to Pensions
32. The Role of Human Resource Professionals in the Budgeting Process
Conclusion: Toward Effective Human Resource Management