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Hospitality Management : A Capstone Course

Hospitality Management : A Capstone Course - 06 edition

Hospitality Management : A Capstone Course - 06 edition

ISBN13: 9780131779792

ISBN10: 0131779796

Hospitality Management : A Capstone Course by Matt A. Casado - ISBN 9780131779792
Edition: 06
Copyright: 2006
Publisher: Prentice Hall, Inc.
Published: 2006
International: No
Hospitality Management : A Capstone Course by Matt A. Casado - ISBN 9780131779792

ISBN13: 9780131779792

ISBN10: 0131779796

Edition: 06

Summary

For senior-seminar courses in 2-year and 4-year hospitality institutions and vocational schools; also appropriate for a first-semester course in hospitality master's programs, as well as a reference tool for industry professionals.

This unique text helps students prepare for the hotel and restaurant operational tasks they'll need when first hired in the industry. Both student and instructor-friendly, it offers extensive coverage of useful topics, operational situations, and management cases from the major areas of the hospitality curriculum. It challenges students' competency in problem-solving, critical thinking, effective communication, ethical reasoning, quantitative analysis, and the use of technology.

Table of Contents

Table of Contents

I. INITIAL OPERATING EXPERIENCES IN HOSPITALITY.

1. Obtaining a Manager-In-Training Position.

2. Food Operations.

3. Beverage Operations.

4. Housekeeping Operations.

5. Front Office Operations.

6. Sales and Marketing Objectives.

7. Engineering Operations.

8. Controlling Hospitality Operations.

9. Hospitality Accounting.

II. MANAGEMENT EXPERIENCES IN HOSPITALITY.

10. Strategic Planning and Management.

11. Ethics and Hospitality.

12. Hospitality Communications.

13. Hospitality Organizational Behavior and Management.

14. Hospitality Leadership.

15. Hospitality Law.

Epilogue.

Glossary.

Index.