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Hotel and Lodging Management

Hotel and Lodging Management - 2nd edition

ISBN13: 978-0471474470

Cover of Hotel and Lodging Management 2ND 06 (ISBN 978-0471474470)
ISBN13: 978-0471474470
ISBN10: 0471474479
Cover type: Hardback
Edition: 2ND 06
Copyright: 2006
Publisher: John Wiley & Sons, Inc.
Published: 2006
International: No

List price: $145.50

Hotel and Lodging Management - 2ND 06 edition

ISBN13: 978-0471474470

Alan T. Stutts and James Wortman

ISBN13: 978-0471474470
ISBN10: 0471474479
Cover type: Hardback
Edition: 2ND 06
Copyright: 2006
Publisher: John Wiley & Sons, Inc.
Published: 2006
International: No
Summary

Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments.

Table of Contents

Growth and development of the lodging industry p. 1
Organizational structure p. 27
The front office p. 53
Housekeeping p. 87
The marketing and sales department p. 117
Human resource management p. 135
Hotel food and beverage p. 163
Loss prevention and security p. 189
The general manager p. 217
Yield management p. 235
Management contracts and franchise agreements p. 247
Time-share and vacation ownership p. 285
Resorts, themed lodging, and special lodging environments p. 301
Table of Contents provided by Blackwell. All Rights Reserved.