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Human Relations In Organizations : Applications and Skill Building

Human Relations In Organizations : Applications and Skill Building - 4th edition

ISBN13: 978-0256261455

Cover of Human Relations In Organizations : Applications and Skill Building 4TH 99 (ISBN 978-0256261455)
ISBN13: 978-0256261455
ISBN10: 0256261458
Cover type:
Edition/Copyright: 4TH 99
Publisher: Richard D. Irwin, Inc.
Published: 1999
International: No

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Human Relations In Organizations : Applications and Skill Building - 4TH 99 edition

ISBN13: 978-0256261455

Robert N. Lussier

ISBN13: 978-0256261455
ISBN10: 0256261458
Cover type:
Edition/Copyright: 4TH 99
Publisher: Richard D. Irwin, Inc.

Published: 1999
International: No
Summary

Robert N. Lussier differs from the leading competition by adopting an applications/skill building approach, a growth area in the Human Relations market. This approach suits professors who want to incorporate more activities and exercises into the classroom. Robert N. Lussier's market share (over the past few editions) has grown because more schools have adopted the activities-based style. Instructor's want students to apply concepts and develop skills that can be used in their daily and professional lives

Features

  • Balanced three pronged approach : Although the prior three editions had these distinct approaches this edition makes it easier for readers to identify.
  • Concepts : A clear understanding of human relations concepts as demonstrated by:
    • * Strong research base- an average of 47 references per chapter.
    • * Systems Orientation - Marginal notes identify behavior as either individual, group or organizational.
    • * Pedagogical Support - Learning Objectives and an indication in the body of the text where the objective can be met. Key Terms, Chapter Outlines, Exhibits, some of which bring together multiple concepts/theories. Active chapter review and glossary students must fill in a response.
  • Applications : The application of human relations concepts for critical thinking.
    • * Opening case - Students understand the application of concepts to actual people in organizations by using the opening case throughout the chapter.
    • * Work application -11 questions throughout the chapter require students to apply concepts to their own work experiences.
    • * Application situations - Each chapter contains 5 -10 questions that require students to apply concept in a specific short example.
    • * Objective Cases - Short case at the end of each chapter with 10 multiple choice and open-ended questions requiring students to apply concepts to actual people and organizations.
    • * Video Cases at the end of eight chapters require students to think critically as they apply the specific text concepts to answer questions about an organization shown in the video.
  • Skill Building : The development of Human Relation Skills
    • * Self-Assessment Exercises - Each chapter has two or three exercises to enable students to gain personal knowledge of self. All information for scoring and assessing can be found within each exercise.
    • * Skill-building Objectives and SCANS - Each skill building exercise begins by listing its objective. Listing the Secretary's Commission of Achieving Necessary Skills (SCANS) compenticies developed through the exercise follows the objective.
    • * Models - Robert N. Lussier includes 25 models with step-by-step instructions for handling day-to-day human relations issues.
    • * Behavior model videos show people successfully handling day to day human relations situations.
  • 8 1/2 x 11 paperback/workbook format appeals to professors seeking a less expensive alternative.
  • An interactive reviewer glossary links terms to chapter objectives.

Table of Contents

PART I. BEHAVIOR, HUMAN RELATIONS AND PERFORMANCE BEGINS WITH YOU

Chapter 1. Understanding Behavior, Human Relations and Performance
Chapter 2. Diversity in Personality, Intelligence and Perception
Chapter 3. Diversity in Attitudes, Self Concept and Values

PART II. COMMUNICATION SKILLS : THE FOUNDATION OF HUMAN RELATIONS

Chapter 4. Interpersonal Communication
Chapter 5. Organizational Communication

PART III. OTHER SKILLS INFLUENCING BEHAVIOR, HUMAN RELATIONS AND PERFORMANCE

Chapter 6. Motivation
Chapter 7. Leadership
Chapter 8. Transactional Analysis, Assertiveness and Conflict Resolution

PART IV. TEAM BEHAVIOR, HUMAN RELATIONS AND PERFORMANCE

Chapter 9. Power, Politics and Ethics
Chapter 10. Teams and Creative Problem Solving and Decision Making
Chapter 11. Team Dynamics and Leadership

PART V. ORGANIZATIONAL CHANGE

Chapter 12. Change : Managing Culture, Diversity, Quality and Climate
Chapter 13. Valuing Diversity Globally
Chapter 14. Productivity, Quality and Participative Management

PART VI. PERSONAL DEVELOPMENT

Chapter 15. Time and Career Management

Appendix A Unions
Appendix B Applying Human Relation Skills

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