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Human Resources Software Handbook : Evaluating Technology Solutions for Your Organization - With CD

Human Resources Software Handbook : Evaluating Technology Solutions for Your Organization - With CD - 03 edition

ISBN13: 978-0787962517

Cover of Human Resources Software Handbook : Evaluating Technology Solutions for Your Organization - With CD 03 (ISBN 978-0787962517)
ISBN13: 978-0787962517
ISBN10: 0787962511
Cover type:
Edition/Copyright: 03
Publisher: Jossey-Bass, Inc.
Published: 2003
International: No

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Human Resources Software Handbook : Evaluating Technology Solutions for Your Organization - With CD - 03 edition

ISBN13: 978-0787962517

James G. Meade

ISBN13: 978-0787962517
ISBN10: 0787962511
Cover type:
Edition/Copyright: 03
Publisher: Jossey-Bass, Inc.

Published: 2003
International: No
Summary

The Human Resources Software Handbook is the essential resource written for HR professionals with little or no background in information technology. This book will be your hands-on guide for answering the most important software selection questions including:

  • Is this software company a sound business enterprise?
  • Will this product solve real HR problems?
  • Does the product have any hidden costs?
  • Have those who have purchased this product been happy with the results?


Table of Contents

PART ONE: Getting Started.
1. A Few Key Questions.

Do I Even Need HR Technology?
Where Do I Start?
Do I Have to Go Through a "Process" Here?
How Much Is the Process Going to Cost?
How Do I Deal with Vendors?
How Long Is All This Going to Take?
"But I Don t Know Anything About Technology".
What Should I Do First?
Conclusion.

2. Knowing the Trends.

Social and Economic Trends.
Outsourcing the HR Function.
HR as a "Strategic Partner".
From Human Resources to Human Capital Management.
HR Becoming More Technically Savvy.
The Internet Becoming an Everyday Tool.
Conclusion.

3. Previewing HR Software.

Checking Out Features of Low-End Products.
Seeing What Mid-Market Products Offer.
What to Expect from a Specialty Product.
Looking Over Standard Data Fields.
Considering Reports.
Finding Vendors.
Conclusion.

4. Working with Consultants.

A Few Cautions About Consultants.
General Reasons for Turning to Consultants.
When to Turn to a Consultant.
Finding a Consultant.
Conclusion.

PART TWO: Collecting Your Facts.
5. Do You Need a Needs Assessment?

Systematically Defining Needs.
Sample Report.
Conclusion.

6. The RFP: RIP?

What to Put into an RFP.
Ten Common Errors in RFPs.
Ten Useful Guidelines for an RFP.
The Argument for a Short RFP.
Why You May Not Need an RFP.
Conclusion.

7. Scripting the Demo.

Why to Script the Demo.
What to Cover.
Avoiding Pitfalls.
Checking Out a Vendor s Script.
Checking Out a Generic Sample Script.
Conclusion.

8. "Word on the Street": References.

Finding a List of References.
The Kind of References to Look For.
The Kinds of Questions to Ask.
A Few Cautions About Talking with Users.
Conclusion.

PART THREE: Moving Toward Implementation.
9. Preparing and Using a Selection Matrix.

The Matrix and How to Create It.
How It s Used, and By Whom.
Pitfalls of the Selection Matrix.
Sample Selection Matrixes.
Conclusion

10. Negotiating the Agreement.

Why to Have a Contract.
Whom to Include in Negotiations.
Key Negotiating Points.
Getting Down to It: Negotiating Price.
What Else to Include.
A Few Gotchas.
Conclusion.

11. Selling to Management.

Don t Just Report; Sell.
Emphasize Benefits, Benefits, Benefits.
Present the Results of Your Research.
Lightly Make the Case for ROI.
Conclusion.

12. Planning Implementation.

Setting Up a Project Team.
Setting the Schedule.
Preparing Your Computer Systems.
Training HR and Users.
Aligning Your Business Processes.
Testing the System.
Rolling It Out.
Checking Out a Sample Implementation Plan.
Conclusion.

PART FOUR: Looking Over the Low-End Market.
13. Selecting a Small HRIS Package.

Price.
Vendor Longevity.
Support.
Web or Windows.
Rent or Purchase.
Client/Server, PC/LAN, or Standalone.
Ease of Use.
Flexibility.
Scalability.
Compatibility with Payroll.
Reference Accounts.
Functionality.
Conclusion.

14. The Big Three in Low-End Software.

Common Traits.
!Trak-It HR.
People-Trak.
Abra.
Conclusion.

15. Other Low-End Players.

HRIS from Payroll Vendors.
Smaller Versions from Mid-Market HRIS Providers.
Web-Based "Rental" Solutions.
"Isn t That Number Missing a Zero?".
Conclusion.

PART FIVE: Reviewing the Rest of the Market.
16. Mid-Market Main Players.

Vantage.
Genesys Enterprise Series.
UltiPro.
Abra Enterprise.
hrWindows.
Other Mid-Market Providers.
Conclusion.

17. Exploring Specialty Software.

Time and Attendance.
Compensation Planning.
Succession Planning.
Performance Review.
Benefits Management.
Pre-Employment Screening.
Skills Management.
Employee Self-Service.
Other Specialized HR Needs.
Conclusion.

18. The E-Recruiting Revolution.

Applicant Tracking and Automated Recruiting.
Rise of E-Recruiting.
Conclusion.

19. The Exclusive High End.

Trends at the Top.
The Big Three.
Other Aspirants.
A Cautious Perspective.
Conclusion.

20. Closing Thoughts.

Ambitious Undertaking.
High Stakes.
Streamlined Selection Process.
Risks.
Ongoing Rewards.
Appendix: Software Products Profiled in the Book.
References.
About the Author.
Index.
How to Use the CD-ROM.

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