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Interactional Supervision

Interactional Supervision - 93 edition

ISBN13: 978-0871012203

Cover of Interactional Supervision 93 (ISBN 978-0871012203)
ISBN13: 978-0871012203
ISBN10: 0871012200
Cover type: Paperback
Edition/Copyright: 93
Publisher: National Association of Social Workers
Published: 1993
International: No

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Interactional Supervision - 93 edition

ISBN13: 978-0871012203

Lawrence Shulman

ISBN13: 978-0871012203
ISBN10: 0871012200
Cover type: Paperback
Edition/Copyright: 93
Publisher: National Association of Social Workers

Published: 1993
International: No
Summary

Gives sound, basic guidance to beginning supervisors and helps experienced supervisors work more effectively. Presents real-life strategies that identify and explain management skills needed in the preliminary, initial, middle, and ending phases of supervisory work.

Author Bio

Schulman, Lawrence : Boston University

Lawrence Shulman, MSW, EdD, is Professor and Chair of the group work sequence at the Boston University School of Social Work. He is a practitioner-researcher who has developed the ''interactional'' model of practice and supervision building on the original work of William Schwartz.

Shulman is widely used as a trainer and consultant on direct practice with individuals, families and groups, supervision and administration, field instruction, child welfare, and teaching. His research has focused on operationalizing and testing skills for helping professionals at all levels of an organization or agency. More recently, he has explored the impact of contextual factors such as agency policy, cost containment efforts, and traumatic events on the caseload to develop a grounded, holistic model.

Shulman has written or edited 13 books and monographs including books on supervision and management and a widely used social work practice text, The Skills of Helping Individuals, Families and Groups, now in its third edition. His most recent research results are reported in Interactional Social Work Practice: Toward an Empirical Theory. He was the author of the consultation section in the 18th edition of the
Encyclopedia of Social Work and has been a contributor to The Social Work Dictionary. Shulman is on the editorial boards of four major journals including The Clinical Supervisor and has published often in professional journals.

Table of Contents

Foreword
Acknowledgments

Part I: Interactional Supervision
Chapter 1: Introduction, Overview, and Basic Assumptions
Focus of the Book
Three Assumptions
Organization of the Book
Empirical Base
Summary
Chapter 2: An Interactional Approach to Supervision
Terminology
Task Definition
Worker-System Interaction
Obstacles to Worker-System Interaction
Supervision Function
Research Findings
Summary

Part II: Supervision and the Phases of Work
Chapter 3: Preparatory and Beginning Skills in Supervision
Supervision and the Phases of Work
The New Supervisor: Some Variations on the Theme
Affirmative Action in Promotion and Hiring: Issues for the Supervisor
Supervisory Beginnings with New Workers
Research Findings
Summary
Chapter 4: Work-Phase Skills in Supervision
Work-Phase Model
Research Findings
Summary
Chapter 5: Supervisory Endings and Transitions
The Worker's Ending Experience
The Supervisor's Ending Experience
Summary

Part III: Education and Evaluation Functions
Chapter 6: Educational Function of Supervision
Assumptions about Teaching and Learning
Requirements for Effective Learning
Skills of Professional Performance
Teaching Core Practice Skills
Monitoring Skills Development
Research Findings
Summary
Chapter 7: Evaluation Function of Supervision
Obstacles to Effective Evaluations: The Supervisor's Viewpoint
Evaluation Content and Process
Research Findings
Summary

Part IV: Working with Staff Groups
Chapter 8: Supervision of Staff Groups
Dynamics of Supervisory Work with Staff Groups
Mutual Aid Processes
Beginning Phase in Groups: The Contracting Process
Work Phase in Groups
Authority Theme: Group-Supervisor Relationships
Ending Phase in Groups
Research Findings
Summary
Chapter 9: Helping Staff Cope with Trauma
Death of a Worker's Client
Death of a Staff Member
Physical Attack by a Client on a Worker
Public Questioning of Agency Policies
Service Reductions, Staff Cutbacks, and Reorganization
Impact of a Social Trauma
Summary

Part V: Mediating Conflict between Staff and the System
Chapter 10: Working with the System
Supervisor's Role in Mediating Conflict with the System
Helping Staff Negotiate the System
Third-Force Function
Research Findings
Summary

Coda: Recording Procedures and Professional Competence
APPENDIX: Notes on Research Methodology
Instrument Development and Testing
Methodology of the 1981 Study
Methodology of the 1991 Study

References
Further Reading
Case Example Index
About the Author

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