Summary: Fueled by the authors' conviction that "skills inform principles; principles inform skills," Interpersonal Communication: Relating to Others maintains a careful balance between theoretical and skills-oriented material. This book integrates a key emphasis on diversity with examples drawn from a variety of age and ethnic groups and special boxes that focus on gender and diversity issues. A chapter on intercultural communication supplements this integral material...show more by relating it to the "other-oriented" approach.
A skills/principles blend helps students to become competent and knowledgeable communicators and to make informed choices about their communication with others:
"Building Your Skills" exercises promote immediate interactive learning of concepts and skills.
Research conclusions about interpersonal communication are integrated in every chapter and discuss recent research observations from communication scholars.
Strong coverage of diversity and sensitivity to others are featured in "Understanding Diversity" boxes, a chapter on diversity (Ch. 4), and discussions of diverse issues integrated throughout the text.
An emphasis on relationships links communication skills with principles that explain and predict how relationships begin, develop, and sometimes decline.
A lively and interesting writing style makes use of stories, quotations, cartoons, illustrations, media, poetry, and art to support teaching and to extend information presented in the book.
Helpful pedagogical features include chapter objectives; margin definitions; Recaps (section summaries); chapter summaries; end-of-chapter questions focusing on comprehension, critical thinking, and ethics; end-of-chapter activities; journal activities, and weblinks.
Discussion throughout the text on the role the Internet plays in building and maintaining interpersonal relationships, a section in Ch. 12 called "Interpersonal Communication on the Internet," and lists of helpful Weblinks all build on the book's message that technology influences interpersonal relationships.
The text's other-oriented approach, featured in "Becoming Other-Oriented" boxes and integrated discussions throughout-highlighted with "Other-Oriented" icons-emphasizes the importance of focusing on others in order to understand and improve interpersonal communication.
"Applying Theory and Research" boxes help students make the connection between a theory or research article and how that theory/research relates to them.
Helpful Weblinks, listed at the end of each chapter, point students to related information on the Internet.
Edition/Copyright:5TH 08 Cover: Paperback Publisher:Allyn & Bacon, Inc. Published: 02/22/2007 International: No
View Table of Contents
I. INTERPERSONAL COMMUNICATION FOUNDATIONS.
1. Introduction to Interpersonal Communication.
Defining Interpersonal Communication. The Importance of Interpersonal Communication to Our Lives. An Evolving Model for Human and Interpersonal Communication. Mediated Interpersonal Communication: Relating to Others Online. Principles of Interpersonal Communication. Interpersonal Communication Myths. How to Improve Your Own Interpersonal Communication Competence.
2. Interpersonal Communication and Self.
Self Concept: Who Are You? Self-Esteem: Your Self Worth. How to Improve Your Self Esteem. How Self-Concept and Self-Esteem Affect Interpersonal Communication and Relationships. Self Disclosure: Connecting Self to Others Through Talk. Characteristics of Self-Disclosure.
3. Interpersonal Communication and Perception.
Understanding Interpersonal Perception. Perceiving Others. Barriers to Accurate Interpersonal Perception. Improving Your Perception Skills.
4. Interpersonal Communication and Cultural Diversity: Adapting to Others.
The Nature of Culture. Understanding Diversity: Describing Our Differences Understanding Culture: Describing Our Mental Software Barriers to Effective Intercultural Communication. Improving Intercultural Competence.
II. INTERPERSONAL COMMUNICATION SKILLS.
5. Listening and Responding Skills.
Listening Defined. Listening Styles. Listening Barriers. Improving Listening, Comprehension, and Responding Skills. Responding to Confirm or Disconfirm Others. Improving Empathic Listening and Responding Skills. Improving Critical Listening and Responding Skills. Improving Your Responding Skills.
6. Verbal Communication Skills.
Understanding How Words Work. Recognizing the Power of Words. Avoiding Word Barriers. Using Words to Establish Supportive Relationships. Using Words to Be Appropriately Assertive.
7. Nonverbal Communication Skills.
Why Learn about Nonverbal Communication? The Challenge of Interpreting Nonverbal Messages. Nonverbal Communication Codes. Interpreting Nonverbal Communication. Improving Your Ability to Interpret Nonverbal Messages.
8. Conflict Management Skills.
What Is Conflict? Myths about Conflict. Types of Conflict. Conflict as a Process. Conflict Management Styles. Negotiation Strategies Conflict Management Skills.
III. INTERPERSONAL COMMUNICATION RELATIONSHIPS.
9. Understanding Interpersonal Relationships.
Interpersonal Relationship Defined. Genesis of Interpersonal Relationships: Attraction Influence in Interpersonal Relationships: Power Relationships with Friends, Lovers, and Family.
10. Developing Interpersonal Relationships.
Stages of Interpersonal Relationships. Theories of Interpersonal Relationship Development. Strategies and Skills for Developing Interpersonal Relationships.
11. Managing Relationship Challenges.
Relationship Challenges. The Dark Side of Interpersonal Communication and Relationships. De-Escalation and Termination of Relationships.
12. Interpersonal Relationships at Home, Through Computer-Mediated Communication, and at Work.
Interpersonal Relationships at Home. Interpersonal Communication and Computer-Mediated Communication. Interpersonal Relationships at Work.
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