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Interpersonal Conflict

Interpersonal Conflict - 5th edition

ISBN13: 978-0697327246

Cover of Interpersonal Conflict 5TH 98 (ISBN 978-0697327246)
ISBN13: 978-0697327246
ISBN10: 0697327248
Cover type:
Edition: 5TH 98
Copyright: 1998
Publisher: McGraw-Hill Publishing Company
Published: 1998
International: No

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Interpersonal Conflict - 5TH 98 edition

ISBN13: 978-0697327246

William W. Wilmot and Joyce L. Hocker

ISBN13: 978-0697327246
ISBN10: 0697327248
Cover type:
Edition: 5TH 98
Copyright: 1998
Publisher: McGraw-Hill Publishing Company
Published: 1998
International: No
Summary

Interpersonal Conflict introduces students to the theory and practice of conflict management, covering the central elements of conflicts that occur in families, organizations, and in interpersonal relationships. The text gives readers the practical skills necessary to manage conflict and connects those skills to conflict theory. Over 200 recent research studies have been incorporated into the new edition.

  • An expanded section on mediation reflects the dramatic increase in research interest in this area..
  • New coverage of negotiation challenges some long held assumptions about the process..
  • New coverage of the Lens model; how partners have different perceptions in all conflicts, and how these also differ from outsider views, can be found in chapter one.
  • The fifth edition features a closer look at how conflict arises and develops, and gives additional attention to violence, and the prevalence of violence, in conflict interaction.
  • Updated and expanded material on violence and verbal aggressiveness shows how violence is generated and predictable, provides a framework for discussing violence, clarifies the tactics used, and shows how to stop the escalation of conflict into violence.
  • New comprehensive discussion of avoidance looks at how avoidance works and why, in western culture, it usually fails.
  • The appendix lists relevant web sites including community dispute centers, places you can volunteer, and where to find graduate programs in conflict management.

Table of Contents

Preface



Part One: Conflict Components

Chapter 1: Perspectives on Conflict
Chapter 2: The Nature of Conflict
Chapter 3: Goals: Saving Face and Getting What You Want
Chapter 4: Power
Chapter 5: Styles and Tactics

Part Two: Conflict Intervention

Chapter 6: Conflict Assessment
Chapter 7: Negotiation
Chapter 8: Transforming Your Conflicts: Engagement in the Midrange
Chapter 9: Third-Party Intervention


Appendix
References
Name Index
Subject Index

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Cover of Interpersonal Conflict 6th edition

Interpersonal Conflict - 6th edition

ISBN13: 978-0072312539
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