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Interpersonal Conflict

Interpersonal Conflict - 7th edition

ISBN13: 978-0073135540

Cover of Interpersonal Conflict 7TH 07 (ISBN 978-0073135540)
ISBN13: 978-0073135540
ISBN10: 0073135542
Cover type: Paperback
Edition/Copyright: 7TH 07
Publisher: McGraw-Hill Publishing Company
Published: 2007
International: No

List price: $105.50

Interpersonal Conflict - 7TH 07 edition

ISBN13: 978-0073135540

William W. Wilmot and Joyce L. Hocker

ISBN13: 978-0073135540
ISBN10: 0073135542
Cover type: Paperback
Edition/Copyright: 7TH 07
Publisher: McGraw-Hill Publishing Company

Published: 2007
International: No
Summary

Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--from romantic relationships to the workplace. Its combination of up-to-date research and examples gives students theoretical as well as a practical foundation in conflict management.

Table of Contents

Preface
Acknowledgements

Part One: Conflict Components

Chapter 1: The Nature of Conflict
Chapter 2: Perspectives on Conflict
Chapter 3: Interests and Goals
Chapter 4: Power: The Structure of Conflict
Chapter 5: Styles and Tactics

Part Two: Intervention

Chapter 6: Assessing Conflicts
Chapter 7: Moderating Your Conflicts
Chapter 8: Negotiating for Mutual Gains
Chapter 9: Third-Party Intervention
Chapter 10: Mending the Broken Branch: Forgiveness and Reconciliation
Chapter 11: Preventing Destructive Conflict

Appendix
References
Name Index
Subject Index
About the Authors

List price: $105.50
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