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Interpersonal Conflict

Interpersonal Conflict - 8th edition

ISBN13: 978-0073385136

Cover of Interpersonal Conflict 8TH 10 (ISBN 978-0073385136)
ISBN13: 978-0073385136
ISBN10: 0073385131
Cover type: Paperback
Edition/Copyright: 8TH 10
Publisher: McGraw-Hill Publishing Company
Published: 2010
International: No

List price: $166.75

Interpersonal Conflict - 8TH 10 edition

ISBN13: 978-0073385136

William W. Wilmot

ISBN13: 978-0073385136
ISBN10: 0073385131
Cover type: Paperback
Edition/Copyright: 8TH 10
Publisher: McGraw-Hill Publishing Company

Published: 2010
International: No
Summary

Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--from romantic relationships to the workplace. Its combination of up-to-date research and examples gives students a theoretical as well as a practical foundation in conflict management.

Author Bio

Wm. Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager.

Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.

Table of Contents

Preface
Acknowledgements
Part One: Conflict Components
Chapter 1: The Nature of Conflict

Chapter 2: Perspectives on Conflict

Chapter 3: Interests and Goals

Chapter 4: Power in Conflict

Chapter 5: Styles and Tactics


Part Two: Intervention

Chapter 6: Emotions in Conflict

Chapter 7: Mapping Your Conflicts

Chapter 8: Interpersonal Negotiation

Chapter 9: Third-Party Intervention

Chapter 10: Forgiveness and Reconciliation
Appendix
References
Name Index
Subject Index