Interviewing : Art And Skill - 95 edition

Summary: Interviewing: Art and Skill is the only text for the basic course in Interviewing to systematically incorporate multicultural and global issues. This focus on diversity extends to interviewing across the communication spectrum, beginning with a full discussion in Chapter 5, and continuing in examples and in gender and culture-neutral language used throughout the text. Barone and Switzer incorporate the most thorough discussion of federal legislation affecting ...show moreinterviewing in the workplace and apply these guidelines to the unique needs of particular interviewing settings in a variety of organizational situations. At the same time, Interviewing stresses the ethical issues affecting the interviewer, both in Chapter 11 and throughout the book. Thoroughly grounded in the broader context of communication theory, Barone and Switzer are unique in their coverage of both quantitative and qualitative research interviewing, with a clear discussion of their relationship and usefulness to each other in Chapter 7. A chapter on the counseling interview offers in-depth awareness of the varieties of counseling, commonalties of counseling interviewers across theoretical boundaries, and unique coverage of the counseling interview from the point of view of the interviewee as well as the interviewer. Up to date pedagogy, including activities, discussion questions, key terms, sample interview scripts, and related readings aid in student comprehension. Features

• Addresses the importance of cultural, ethnic, and gender diversity in interviewing.
• Contains thorough and current treatment of federal legislation and its effects on interviewing in the workplace.
• In-depth discussion of both quantitative and qualitative research interviewing (Chapter 7).

Edition/Copyright: 95
Cover: Paperback
Publisher: Allyn & Bacon, Inc.
Published: 02/01/1995

View Author Bio

Barone, Jeanne Tessier : Purdue University Main Campus

Switzer, Jo Young : Manchester College

View Table of Contents

Preface.


PART I. FOUNDATIONS.

Chapter 1. Introduction to Interviewing.
Chapter 2. Listening and Perception in Interviews.

PART II. THE NATURE OF THE INTERVIEW.

Chapter 3. Interview Process and Structure.
Chapter 4. The Power of Questions.
Chapter 5. Achieving Diversity.

PART III. INFORMATION INTERVIEWS.

Chapter 6. The Journalistic Interview.
Chapter 7. Information Gathering for Research.
Chapter 8. Selection Interviewing Preparation.

PART IV. PERSUASIVE INTERVIEWS.

Chapter 9. The Selection Interview.
Chapter 10. Employment Interviews : Performance Appraisal.
Chapter 11. Persuasion in Interviews.

PART V. ASSISTANCE INTERVIEWS.

Chapter 12. Employee Intervention & Disciplinary Interviews.
Chapter 13. Diagnostic Problem Solving Interviews.
Chapter 14. Counseling Interviews.

Index.