Summary: Basic Information Services, Volume I of Introduction to Reference Work, explains the basic reference processes and sources of information in today's libraries. It is a tool for understanding and mastering basic reference forms, no matter how they're packaged. This eighth edition is virtually all new, reflecting the easy accessibility of electronic databases on the Internet. Its companion, Volume II, Reference Services and Reference Processes, introduces the sophistic ...show moreated and imaginative aspects of the complete reference process. It discusses the ongoing and important changes and developments in information technologies, particularly the role of the Internet in the reference process.
Because it is the author's conviction that the ongoing revolution in reference sources and the reference process requires complete revision, this text is virtually all new.
Three new trends for reference librarians today are highlighted in the text:
Updates to the text will be available on an accompanying website: www.mhhe.com/katz ...show less