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Introduction to Reference Work, Volume II

Introduction to Reference Work, Volume II - 8th edition

ISBN13: 978-0072441437

Cover of Introduction to Reference Work, Volume II 8TH 02 (ISBN 978-0072441437)
ISBN13: 978-0072441437
ISBN10: 0072441437 Edition: 8TH 02
Copyright: 2002
Publisher: McGraw-Hill Publishing Company
Published: 2002
International: No

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Introduction to Reference Work, Volume II - 8TH 02 edition

ISBN13: 978-0072441437

William A. Katz

ISBN13: 978-0072441437
ISBN10: 0072441437 Edition: 8TH 02
Copyright: 2002
Publisher: McGraw-Hill Publishing Company
Published: 2002
International: No
Summary

Reference Services and Reference Processes, Volume II of Introduction to Reference Work, introduces the sophisticated and imaginative aspects of the complete reference process. It discusses the ongoing and important changes and developments in information technologies, particularly the role of the Internet in the reference process.

It is designed for use as a companion volume to Basic Information Sources, Volume I of Introduction to Reference Work.

Author Bio

Katz, William A. : SUNY, Albany

Table of Contents

Preface

Part I: INTRODUCTION

Chapter 1: Reference Service and the Community
Chapter 2: Information and The Community

Part II: THE INTERNET AND REFERENCE SERVICES

Chapter 3: The Internet
Chapter 4: Internet Reference Libraries
Chapter 5: Networks and Information Costs
Chapter 6: The Time of Full Text

Part III: INTERVIEW AND SERACH

Chapter 7: The Reference Interview
Chapter 8: Rules of the Search

Part IV: INSTRUCTION AND REFERENCE POLICIES

Chapter 9: Instruction in Information Literacy
Chapter 10: Reference Service Policies and Evaluation

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