Kinn's The Medical Assistant -With CD - 10th edition

Introduction

1. Becoming a Successful Student
2. The Healthcare Industry

Unit I. Introduction to Medical Assisting

3. The Medical Assisting Profession
4. Professional Behavior in the Workplace
5. Interpersonal Skills and Human Behavior
6. Medicine and Ethics
7. Medicine and Law

Unit II. Administrative Medical Assisting

8. Computers in the Medical Office
9. Telephone Techniques
10. Scheduling Appointments
11. Patient Reception and Processing
12. The Office Environment and Daily Operations-
13. Written Communications and Document Processing

Unit III. Health Information in the Medical Office

14. Documentation and Medical Records Management
15. Health Information Management
16. Privacy and Risk Management-

Unit IV. Billing and Coding Procedures

17. Basics of Diagnostic Coding
18. Basics of Procedure Coding
19. The Health Insurance Claim Form
20. Third-Party Reimbursement
21. Professional Fees, Billing, and Collecting

Unit V. Financial and Practice Management

22. Banking Services and Procedures
23. Management of Practice Finances
24. Medical Practice Management and Human Resources
25. Medical Practice Marketing and Customer Service

Unit VI. Fundamentals of Clinical Medical Assisting

26. Infection Control
27. Patient Assessment
28. Patient Education
29. Nutrition & Health Promotion
30. Vital Signs
31. Assisting with the Primary Physical Examination

Unit VII. Assisting with Medications

32. Principles of Pharmacology
33. Pharmacology Math
34. Administering Medications (including IV Therapy)

Unit VIII. Assisting with Medical Specialties

35. Assisting with Medical Emergencies
36. Assisting in Ophthalmology & Otolaryngology
37. Assisting in Dermatology
38. Assisting in Gastroenterology
39. Assisting in Urology & Male Reproduction
40. Assisting in Obstetrics & Gynecology
41. Assisting in Pediatrics
42. Assisting in Orthopedic Medicine
43. Assisting in Neurology & Mental Health
44. Assisting in Endocrinology
45. Assisting in Pulmonary Medicine
46. Assisting in Cardiology
47. Geriatrics

Unit IX. Diagnostic Procedures

48. Principles of Electrocardiography
49. Assisting with Diagnostic Imaging
50. Assisting in the Clinical Laboratory
51. Assisting in the Analysis of Urine
52. Assisting in Phlebotomy
53. Assisting in the Analysis of Blood
54. Assisting in Microbiology

Unit X. Assisting with Surgeries

55. Surgical Supplies & Instruments
56. Surgical Asepsis & Assisting with Surgical Procedures

Unit XI. Career Development

57. Career Development & Life Skills

Appendixes

A: Patient's Bill of Rights
B: Claim Form Comparison Charts
C: State Licensing Agencies for Radiology
D: English-Spanish Phrases
E: Procedure Charting Examples

Glossary