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Leadership and Management in Hospitality Industry - 3rd edition

Leadership and Management in Hospitality Industry (ISBN10: 0133076911; ISBN13: 9780133076912)
ISBN13: 978-0133076912
ISBN10: 0133076911

This edition has also been released as:
ISBN13: 978-0866123471
ISBN10: 0866123474

Teach students how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. Practical information prepares them to put quality management tools into action to enhance guest service and increase profitability. Information and exhibits have been updated throughout the text, and a new chapter on ethics has been added.

Edition/Copyright: 3RD 10
Publisher: Educational Institute of Am. Hotel & Motel Assoc.
Year Published: 2010
International: No

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