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Louder Than Words

Louder Than Words - 11 edition

ISBN13: 978-0062015044

Cover of Louder Than Words 11 (ISBN 978-0062015044)
ISBN13: 978-0062015044
ISBN10: 0062015044
Cover type: Paperback
Edition/Copyright: 11
Publisher: HarperCollins Publishers
Published: 2011
International: No

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Louder Than Words - 11 edition

ISBN13: 978-0062015044

Joe Navarro

ISBN13: 978-0062015044
ISBN10: 0062015044
Cover type: Paperback
Edition/Copyright: 11
Publisher: HarperCollins Publishers

Published: 2011
International: No
Summary

Successfully navigate the business world by understanding what your manager and coworkers are really thinking.

The secret is nonverbal intelligence'the ability to interpret and use nonverbal signals in business to assess and influence others. In Louder Than Words, bestselling author and behavior expert Joe Navarro shows you how to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations.

You can jump-start your career, close the deal, keep your customers, secure new ones, and lead your company with confidence once you discover how to:

  • Read body language and discern non-verbal cues of concern, disagreement, or doubt'even over the phone
  • Master the all-important first impression and use settings, seating, and gestures to inspire and captivate
  • Recognize habits that send the wrong message'and learn what postures, work practices, work spaces, and even electronic habits say about people