Summary: Covering the most important issues facing managers and administrators in human service agencies in the 21st Century, this thoroughly updated and revised edition is the most current text on the market. The authors provide an overview of the managerial and leadership functions that a successful manger or administrator in the human services needs to understand. Practical in its approach, the book introduces students to the theory and practice of managerial and leadershi
p functions and provides important guidelines for working within agencies. This text is useful for readers already in the workforce as managers and administrators, as well as for students who will be entering human service agencies.
Summary: Covering the most important issues facing managers and administrators in human service agencies in the 21st Century, this thoroughly updated and revised edition is the most current text on the market. The authors provide an overview of the managerial and leadership functions that a successful manger or administrator in the human services needs to understand. Practical in its approach, the book introduces students to the theory and practice of managerial and leadership functions and provides important guidelines for working within agencies. This text is useful for readers already in the workforce as managers and administrators, as well as for students who will be entering human service agencies. ...show less
Edition/Copyright:3RD 01 Cover: Publisher:Brooks/Cole Publishing Co. Year Published: 2001 International: No
View Author Bio
Lewis, Judith A. : Governors State University
Dr. Judith A. Lewis is a Professor at Governor's State University. She received her Ph.D. at the University of Michigan
Lewis, Michael D. : Governors State University
Michael A. Lewis is a professor in the Department of Counseling and Psychology at Governor's State University.
Packard, Thomas R. : San Diego State University
Souflee, Federico Jr. : University of Texas, Arlington
View Table of Contents
1. Facing the Challenges of Management. 2. The Environments of Human Service Organizations. 3. Planning and Program Design. 4. Organization Theory for Human Service Organizations. 5. Organization Design. 6. Developing and Managing Human Resources. 7. Building Supervisory Relationships. 8. Managing Finances to Meet Program Goals. 9. Designing and Using Information Systems. 10. Evaluating Human Service Programs. 11. Leading and Changing Human Service Organizations. 12. Meeting the Challenge of Organizational Achievement.
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