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Managing Business and Professional Communication - 3rd edition

Managing Business and Professional Communication (ISBN10: 0205823866; ISBN13: 9780205823864)
ISBN13: 978-0205823864
ISBN10: 0205823866

This edition has also been released as:
ISBN13: 978-0205824014
ISBN10: 0205824013

Summary: Tailoring relevant communication concepts to the unique demands of the workplace environment, Business and Professional Communication surpasses the coverage of traditional communication books to address the most recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture, communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; and interviewing, sel
ling, and negotiating successfully. Business and Professional Communication not only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, and other communication proficiencies vital for success in the modern workplace.
...show more
Summary: Tailoring relevant communication concepts to the unique demands of the workplace environment, Business and Professional Communication surpasses the coverage of traditional communication books to address the most recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture, communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; and interviewing, selling, and negotiating successfully. Business and Professional Communication not only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, and other communication proficiencies vital for success in the modern workplace. ...show less

Edition/Copyright: 3RD 12
Cover: Paperback
Publisher: Allyn & Bacon, Inc.
Published: 01/12/2011
International: No

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