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Managing Business and Professional Communication

Managing Business and Professional Communication - 3rd edition

ISBN13: 978-0205823864

Cover of Managing Business and Professional Communication 3RD 12 (ISBN 978-0205823864)
ISBN13: 978-0205823864
ISBN10: 0205823866
Cover type: Paperback
Edition/Copyright: 3RD 12
Publisher: Allyn & Bacon, Inc.
Published: 2012
International: No
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Managing Business and Professional Communication - 3RD 12 edition

ISBN13: 978-0205823864

Carley H. Dodd

ISBN13: 978-0205823864
ISBN10: 0205823866
Cover type: Paperback
Edition/Copyright: 3RD 12
Publisher: Allyn & Bacon, Inc.

Published: 2012
International: No
Summary

Tailoring relevant communication concepts to the unique demands of the workplace environment, Business and Professional Communication surpasses the coverage of traditional communication books to address the most recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture, communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; and interviewing, selling, and negotiating successfully. Business and Professional Communication not only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, and other communication proficiencies vital for success in the modern workplace.

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